Archive for the ‘Server Status’ Category

Update on Camfrog Cloud Outage

Friday, February 1st, 2013

Sad Frog

We have recently experienced an outage of Camfrog Cloud service which has been caused by large scale DDoS attacks against our Cloud servers.  Our networking and engineering teams have been working around the clock to mitigate these attacks. We are working with our Internet providers and while we do not have an exact estimate for when this will be ready, we are hoping to have service back to normal as soon as possible.

We are extremely grateful for your continued patience while we weather these troubling attacks against our service. We will extend all Camfrog Cloud licenses to make up for this downtime. If you have any questions or concerns about the status of your Camfrog Cloud Server account/license, please feel free to Contact Us anytime.

 

Camfrog Cloud Outage

Saturday, January 26th, 2013

Unfortunately we are currently experiencing an outage across part of our services.

Right now, this outage is limited to only Camfrog Cloud Server. Our engineering teams have been working hard to restore this as soon as possible.

If you have a room hosted in Camfrog Cloud, we will automatically extend your subscription by a week, to make up for this issue we are currently experiencing.

If you have any questions or concerns about this, please feel free to Contact us

As always, we greatly appreciate your patience, and your continued support in making Camfrog the best place to videochat.

Camfrog Login Down

Tuesday, November 13th, 2012

Uh oh! We are currently having some issues with our login servers. Please be assured that our engineers are hopping their legs off working to fix this as soon as possible.

 

We thank you for your patience, and your continued support.

UPDATE: Login servers seem to be coming back to normal now. If you still can’t sign in, please wait a minute or two and try again.

Planned Maintenance for Clouds and Ponds

Tuesday, October 2nd, 2012

Tonight at midnight CDT Cloud Server and Ponds will be offline for approximately 10-15 minutes, while we perform an upgrade.

If you have any questions, please feel free to contact our Helpdesk

All Systems Go for Camfrog Cloud!

Wednesday, June 20th, 2012

Our engineers have been working around the clock for the last couple days resolving issues in our datacenters. We’re glad that their work has paid off, and Camfrog Cloud is now back up an running with more power than ever!

We of course understand that downtime for a monthly subscription is unacceptable, and so we have extended all Cloud rooms that were online before we went down by 30 days automatically. You won’t have to do anything special, just join your room and have a great time chatting!

If you have any questions, you can contact our Helpdesk at any time: helpdesk@camfrog.com

Our users are what makes Camfrog the best place to Videochat. As always, we are grateful for your patience, and continued support.

You can download Camfrog Cloud Server to try it for free from our website – Check it out!

Important Announcement about Camfrog Cloud

Monday, June 11th, 2012

 

As you may have noticed, our main hosting provider for Camfrog Cloud Servers has been having some network issues since last night. We would like to apologize for any downtime that is occurring due to this, and assure you that our engineers are, and have been working non-stop to resolve this as soon as possible.

We will update you further when we have more information available.

UPDATE 6/14:  If you are still having difficulties logging in with your Linux server, you can try the following temporary work-around(requires root access)

Execute:

echo 0 > /proc/sys/net/ipv4/tcp_window_scaling

UPDATE 6/15: Our upstream provider (Internet Provider/datacenter) has to do some routing updates that could take several more days. We should be back online by early next week.

We would like to again remind everyone, that all cloud Pro rooms will automatically have extra time added to their serials, or you can contact helpdesk@camfrog.com with your order information and we will issue you a full refund for this.

 


Thanks for your continued support and loyalty. Keep on Frogging!

–Ribbit
The Camfrog Staff

Camfrog Cloud Scheduled Maintenance and Downtime

Tuesday, April 24th, 2012

Update 5:30pm: Camfrog Cloud is now restored after some unexpected network problems. Thanks for your patience!

Update 4:55pm: We ran into a few difficulties while doing this maintenance. We’re working to restore Camfrog Cloud Server as soon as possible.

UPDATE 2:10pm: Maintenance/upgrade has been moved up to 2:30PM

This evening at approximately 2:30PM EST we will be doing some scheduled maintenance and upgrades for Camfrog Cloud Service. Due to this scheduled maintenance, we will have approximately 1 hour downtime for Camfrog Cloud Servers, while we perform this upgrade.

Important Note: Only Camfrog Cloud Server will be affected by this. Self-hosted Camfrog Servers will not be affected by this downtime.

 

We thank you for your patience, while we work to make Camfrog the best place to videochat. If you have any questions, you can contact our helpdesk

Video Changes on Camfrog

Monday, July 11th, 2011

Dear Camfrog Members,

Our goal has always been to provide a quality video chat platform that is easy to use and safe for all our visitors.   We want Camfrog to be the place that people go to discuss their interests, meet new people and connect with old friends.

For Camfrog to be a well-lit and safe place for users of all ages, we are required to limit video streams in the 18+ category for unpaid members.   By requiring credit card verification, we are taking an important step in ensuring that mature content is viewed only by those 18 and older.

Current Camfrog Pro subscribers will not be affected and will continue to get unlimited video in all categories.  Unpaid users will need to upgrade to Camfrog Pro to see webcam video in the 18+ category.

Please Note: This does not impact the General, Deaf and Camfrog categories – unpaid users will still have access to unlimited viewing of 1 free video window.

Camfrog Upgrade Warning

Monday, June 6th, 2011

Please upgrade your Camfrog clients and server versions as soon as possible.  Starting today old Camfrog clients and servers will begin to be blocked so all users can participate in our new audio modes, and use our most up to date video technology.

Camfrog Server:  Please use version 5.0.282 or newer.

Camfrog Client:  Please use our newest client 6.0.110.  A new Mac client will be out soon.

Upgrade your Camfrog Client & Camfrog Server as soon as possible.

New Camfrog Server Available (Linux & Windows)

Tuesday, May 31st, 2011

A new version of Camfrog Server for Linux and Windows is now available for download.  This new version has many miscellaneous bug fixes, plus it brings back the server restart button in the control panel due to popular demand.

Please upgrade all your servers as soon as possible.  Old server versions may begin to be blocked starting in June.

Download Camfrog Server – LinuxWindows