Beware of Scammers

phishing-scammer1It has recently come to our attention that some users are offering “Lifetime Pro” if you send them money over Western Union, and give them your nickname password. These users are trying to scam you, and steal your account.

For security concerns, NEVER give your account password to ANYONE. Our administrators will never ask you for your password.

Be wary of phishing sites – Never enter your Camfrog username and password into a website that is not camfrog.com. Always look at the address bar to make sure you are on https://www.camfrog.com before entering your username and password

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Always make sure that you see the lock icon as well, to ensure that you are on the secured and verified camfrog website!

If you come across someone asking for your password, or someone sending you malicious links to phishing sites, be sure to report it to us (with any screenshots) at https://help.camfrog.com or by email to helpdesk@camfrog.com

Note: Even authorized Camfrog distributors and resellers should NEVER ask you for your account password. If an authorized reseller is asking for your password, please submit a screenshot to us at https://help.camfrog.com

Camfrog Security Tips

We have noticed a lot of people contacting our support team with questions or issues that are security related, and so wanted to just pass on a few security tips to help keep you safe.

1: Be extra cautious of phishing sites. Never enter your Camfrog account password in a website that is NOT camfrog.com – If you are ever suspicious of whether or not a website is genuine, you can Contact our support staff.

When clicking on a link in Camfrog you will see a URL Redirect page. If you see this page, that means the website you are going to is NOT a Camfrog website, and you should not enter your Camfrog account information there.

2: You should never share your Camfrog Pro activation code with another user. If more than one user logs in with your code, it will be deactivated, and we may not be able to provide a replacement, so be sure to keep it super secret.

3: Be careful when receiving files over IM. Sometimes people will try to send a virus or trojan disguised as a real file. Always use a virus/malware scanner to check any files before opening them. If a friend is sending a file, talk to them first to make sure it’s really them sending it.

4: Read more safety and security tips on our website: www.camfrog.com/help-security.phtml

If you come across an abusive user, you can find out more information on how to report that at our Abuse and Safety Center Page