Our engineers have been working around the clock for the last couple days resolving issues in our datacenters. We’re glad that their work has paid off, and Camfrog Cloud is now back up an running with more power than ever!
We of course understand that downtime for a monthly subscription is unacceptable, and so we have extended all Cloud rooms that were online before we went down by 30 days automatically. You won’t have to do anything special, just join your room and have a great time chatting!
If you have any questions, you can contact our Helpdesk at any time: email@example.com
Our users are what makes Camfrog the best place to Videochat. As always, we are grateful for your patience, and continued support.
As you may have noticed, our main hosting provider for Camfrog Cloud Servers has been having some network issues since last night. We would like to apologize for any downtime that is occurring due to this, and assure you that our engineers are, and have been working non-stop to resolve this as soon as possible.
We will update you further when we have more information available.
UPDATE 6/14: If you are still having difficulties logging in with your Linux server, you can try the following temporary work-around(requires root access)
echo 0 > /proc/sys/net/ipv4/tcp_window_scaling
UPDATE 6/15: Our upstream provider (Internet Provider/datacenter) has to do some routing updates that could take several more days. We should be back online by early next week.
We would like to again remind everyone, that all cloud Pro rooms will automatically have extra time added to their serials, or you can contact firstname.lastname@example.org with your order information and we will issue you a full refund for this.
Thanks for your continued support and loyalty. Keep on Frogging!