Archive for the ‘Tips’ Category

New Camfrog Virtual Gifts (July)

Tuesday, July 7th, 2009

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Today we introduced some new virtual gifts for rooms and users for July.  Come check out our new gifts like this keg on the room and user virtual gift pages.  New gifts are marked with “New”.

Camfrog Toolbar Update (IE & Firefox)

Tuesday, June 9th, 2009

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Today we updated our Camfrog Toolbar for Firefox and Internet Explorer. These new toolbar versions now work properly with the most recent versions of Firefox and Internet Explorer.

Camfrog Toolbar allows you to change your Camfrog status, search the user directory, search the video chat room list, and locate what room users are in even if you don’t have Camfrog Pro.

Download Camfrog Toolbar
Camfrog Toolbar (Explorer)
Camfrog Toolbar (Firefox)

New Virtual Gifts

Friday, May 29th, 2009

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Today we introduced some new virtual gifts for rooms and users.  Come check out our new gifts like this pirate flag on the room and user virtual gift pages.

Phishing Alert

Monday, May 25th, 2009

sadfaceUnfortunately some fraudulent phishing emails have been going around that say you have received a virtual gift, and you must logon to a website with your Camfrog logon and password to retrieve it.  This email is false.  You will not recieve a gift, and you will be giving your Camfrog logon and password to someone unrelated to Camfrog.

Never enter your Camfrog logon, password, or serial in any website besides www.camfrog.com.  Please always check your browser address bar carefully to make sure you are really visiting www.camfrog.com and not a phishing site.

Remote Access & 5.3

Monday, May 25th, 2009

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There has been some confusion about Camfrog remote access and Camfrog client 5.3.  Some users have complained that they can no longer use remote access with the new 5.3 client, but this is not true.

To use remote access as usual go to your Camfrog settings then choose additional, and then choose to always broadcast video in private calls.

To use Camfrog as a remote security webcam go to your general settings then look for “remote access”. Make sure you set a secure password.

Camfrog Room Virtual Gifts & Birthday Gifts

Friday, May 22nd, 2009

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You can now buy a virtual gift for your video chat room.  Just visit the info page for your room, then choose the type of gift you want to give. The rooms that are currently online and that have the most gift points appear at the top of the room list under “Most Gifted Rooms”.

We also have new Birthday virtual gifts.  Know someone who has a birthday coming up?  Give them a special Birthday virtual gift.

Reporting Technical Issues

Saturday, May 16th, 2009

So far not a lot of users seem to be having problems with our new Windows Camfrog 5.3 client and our Mac client.  That’s not good enough though. We won’t stop until our software is working perfectly for every Camfrog user on Mac and Windows.

If your Camfrog client for Windows or Mac is having issues it’s easy to report these to our support team.  The sooner you send us your logs the faster we can solve your issue.

If you crash while using the Camfrog Mac client immediately start Camfrog again, then go to the “Camfrog Video Chat” menu and choose “Generate File For Technical Support”.  Please include your email in the report.

For Windows instructions go to our FAQ page and click the link near the top that says “I am still having multimedia problems…” and it has detailed instructions on how to submit crash logs.

If you are having video problems with Camfrog 5.3 for Windows go to your Camfrog settings, then choose video and try switching to the old video rendering system.  We would like to thank everyone who has taken the time to submit these logs to our support team.

Can’t Sign On In Turkiye? We’re Working On It.

Friday, May 15th, 2009

Hello Turkish Camfroggers. We’re working on getting your Camfrog access working again.  Camfrog Türkiye’yi Seviyor!

Terms of Service Update

Thursday, May 14th, 2009

This notice is to let you know that today our EULA in our software and our Terms of Service was updated.  The update specifies certain damages for certain Terms of Service violations and damages for using our Trademark without our written permission.

Camfrog Facebook Fan Page

Wednesday, May 6th, 2009

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Join our Facebook Fan Page for top secret Camfrog tips and info that’s only available to Facebook Fans.  Click here to become a fan.

Also don’t forget to follow us on Twitter for even more Camfrog tips and top secret info.  Learn what our development team is working on next.