Tonight at 10PM we plan to upgrade our servers.  The Camfrog website logon and older Camfrog clients may not work for four hours or longer.  Camfrog 6.0 clients may have less issues since the 6.0 client has been updated with a more efficient logon setting that older clients do not have.

Update March 16 – Unfortunately we had some issues last night during our maintenance that caused our expected logon problems to last longer than we anticipated.  It’s possible we may have some unexpected logon or website issues as we continue maintenance today, but hopefully they will be temporary.  Thank you for your patience.

It appears some users are having trouble logging on to Camfrog but the vast majority are having no problems at all.

We are unable to recreate the issue even after testing from several remote locations.  It may be network problems with our host.  Hopefully we will find the cause soon if it’s something within our control.  If it’s network problems then hopefully they should correct themselves in the next hours.

Thanks for your patience.  Hop on!

Update:  We found some DNS issues from a server upgrade and logons should be working again as your DNS updates.  Sorry for any inconvenience.

Update October 13: We had an unexpected network problem with our data center.  Everything seems to be OK now, but until we find the cause we may have another outage.

Early this morning we planned to release a central server update that would allow Camfrog for iPhone users to receive push notifications to their phones.  Unfortunately we ended up having unexpected problems and we had a two hour downtime.

After the unexpected problems we found yet another problem where some users could not see videos from other users.  We just now disconnected all Camfrog rooms to solve this problem.  If you are seeing the message that you can’t see another user due to an old version please try signing your client on and off again.

If you are still having problems please let us know.  Sorry for the inconvenience and thanks for your patience.

Update 5/18 – The internal video chat room list and room locator service will be offline until tonight sometime between 9PM and midnight CST.  Sorry for any inconvenience. We could reboot the entire system to solve this immediately, but we would prefer to fix this tonight instead and avoid a reboot.  Please note that you can join any rooms manually as usual from your contact list or you can visit http://videochat.camfrog.com to view the list of rooms.

Update 5/29 – There seem to be some network problems for some users in the US, EU, and Asia.  Hopefully they will clear up soon, sorry for any inconvenience.  If you are already on Camfrog you will not see any problems however if you try to sign on now you may see a long delay.  Just be patient and your client will eventually sign on again.

Update 5/30 – It appears the logon problem has returned.  It will probably continue to happen intermittently until our network provider finds the cause.  If they do not find the cause soon we will plan to switch providers.

Update 5/31 – Our team has been working for over 40 hours now during the US Holiday while trying to determine a way to solve this problem.  When they find a solution I will update you.  Any downtime is unacceptable and we spend major time and money to make sure it never happens, but this situation is unique and unexpected in a way we could never prepare for in advance.

Update 5/31 (2nd Update) – Our team is still trying to solve the problem.  I will probably not update again until we have made some progress.  Thanks for your patience.

Update 6/2 – We think we have determined the cause of the problem.  Changes have been made to avoid the problem in the future, but we cannot promise the problem will not resurface.  Ribbit.

All older Camfrog Server software has now been blocked.  Please upgrade your servers by visiting our download page.

Our new server software allows our new Camfrog clients to use new more efficient and higher quality video technology.

This article published on March 3rd had a warning and explained why we had to do this.  Thank you for upgrading your server.

Download (Windows) – Camfrog Server 4.3 – Camfrog Advanced Server 5.0

Download (Linux) – Camfrog Server 4.3 or 5.0

We plan to have a hardware upgrade tonight between 9PM and 11PM PST.  During this time you may be unable to access the Camfrog.com website or logon to our service with Camfrog client, bot, or server.

Tonight we plan to have an outage between 9-11PM PST for server maintenance.  We are upgrading our network to better serve you.  Thank you for using Camfrog.

Update: The outage will probably be moved to Monday.  We will keep you updated for more details.

Having problems logging on?  We are working on it.

5:38PM EST Update: Still working.  Some users can logon but new users may be having issues.

6:25PM EST Update:  Logon is working but some users have lost some contacts.  Try signing on later and they should reappear for you.  Sorry for the problem, it was an unexpected issue.

6:30 PM EST Update: We’ll let you know when all contact lists should be working normally again.  It may take awhile to solve the issue.  Thank you for your patience.

6:54PM EST Update:  We’ll have intermittent outages over the next 48 hours as we solve the unexpected database problems we had today.  Any outages are unacceptable and we apologize for the downtime.  Thanks for your patience.

Hello Turkish Camfroggers. We’re working on getting your Camfrog access working again.  Camfrog Türkiye’yi Seviyor!

Some users report problems logging on to Camfrog.  We are investigating the problem and we hope to have a solution soon.

Update: Looks like everything is functioning normally.  If you cannot logon try restarting your client software.

Tonight we plan to do some server maintenance.  During the maintenance your Camfrog client and server may temporarily disconnect from the Camfrog network.  The maintenance should be short, and your client and server should reconnect in a short time period.

Camfrog hosted rooms CamfrogAsia and CamfrogWorld may also be temporarily unavailable.

Camfrog websites should not have any problems.  Thank you for using Camfrog.