Hello Turkish Camfroggers. We’re working on getting your Camfrog access working again.  Camfrog Türkiye’yi Seviyor!

Some users report problems logging on to Camfrog.  We are investigating the problem and we hope to have a solution soon.

Update: Looks like everything is functioning normally.  If you cannot logon try restarting your client software.

Tonight we plan to do some server maintenance.  During the maintenance your Camfrog client and server may temporarily disconnect from the Camfrog network.  The maintenance should be short, and your client and server should reconnect in a short time period.

Camfrog hosted rooms CamfrogAsia and CamfrogWorld may also be temporarily unavailable.

Camfrog websites should not have any problems.  Thank you for using Camfrog.

We gave it our best, but some rooms are still showing offline.  We will have another server disconnect around the same times as yesterday to make sure everything is working perfectly.  Sorry for the delay, and we apologize for any inconvenience.

Update: Everything should be working now.  If you are having a problem please try restarting your client.

Update 2: Some users report their contact lists are missing or partially missing.  Try restarting your Camfrog client.  We are working on it right now.  Hopefully it will be resolved tonight.

Update 3: We have been working through the night on this problem.  At this time contact lists may not load at all or take a long time to load.  We will continue working on the problem until it’s solved.  Thank you for your patience.

Update 4: Everything should be functioning properly now.  If you are having a problem please try signing on and off again.

We plan to have a temporary outage sometime between January 12th 8PM PST and the early morning hours of January 13.  The outage will take place so we can solve the problem with some room nicknames appearing offline in contact lists. I am sorry I cannot give a more exact time for the maintenance.

If you are still having problems after the reboot please post here.  Thank you for your patience and we apologize for any inconvenience.

We have fixed the problem with contact lists, but the fix will not appear on your local Camfrog contact list for several hours due to the time it will take the server to fully update.  We estimate it could take 3-5 hours for the server to fully update where you no longer see the contact list error.

If you still see the contact list error after 5 hours (2PM PST) please let us know by posting below.

Even though your contact list may look a little strange everything should still be working normally and you can still join rooms as usual.  Thank you for your patience.

If you are having a problem with your contact list please exit and then restart Camfrog client.  We just upgraded our servers and your connection to our database might have been reset.  Restarting Camfrog client should solve the problem.

If it does not solve the problem please post your nickname here or contact the helpdesk and include your nickname and a screenshot of what you see.

Thank you for your help.

All virtual gifts should now be restored.  If your virtual gifts are still missing please contact our helpdesk.

Gifts that were given by Camfrog were not restored.  If you were given a gift by Camfrog please let the person know who gave you the gift and we’ll re-add it manually. This should only effect a few people.

Thank you for your patience.

Starting December 1st all Mac Camfrog client versions before 1.7 will be blocked.

Camfrog Mac 1.7 has technology that makes it cross-compatible with our older Mac versions.  This means that if you are using Camfrog Mac 1.7 and an older version Mac user is viewing you then your bandwidth and CPU usage is doubled.  This is because your 1.7 Mac client is sending out two video streams.  One video stream is a 1.7 version video stream and the other is an earlier version video stream.  These double cross-compatible video streams also cause Camfrog client 1.7 to use more CPU resources and it causes people hosting Camfrog Servers to send out twice as much bandwidth.

We have given Camfrog Mac users since July (5 months) to upgrade to Camfrog 1.7 and we feel now is the right time to ask all Mac users to upgrade.  If you are having technical problems with 1.7 please report your problem so we can fix it as soon as possible.

This morning we are having a temporary technical problem where some virtual gifts are missing.  We are working on solving the problem as soon as possible.  Sorry for any inconvenience.