Archive for the ‘Server Status’ Category

Virtual Gifts Restored!

Wednesday, November 12th, 2008

All virtual gifts should now be restored.  If your virtual gifts are still missing please contact our helpdesk.

Gifts that were given by Camfrog were not restored.  If you were given a gift by Camfrog please let the person know who gave you the gift and we’ll re-add it manually. This should only effect a few people.

Thank you for your patience.

Camfrog Mac Client Block December 1

Wednesday, November 12th, 2008

Starting December 1st all Mac Camfrog client versions before 1.7 will be blocked.

Camfrog Mac 1.7 has technology that makes it cross-compatible with our older Mac versions.  This means that if you are using Camfrog Mac 1.7 and an older version Mac user is viewing you then your bandwidth and CPU usage is doubled.  This is because your 1.7 Mac client is sending out two video streams.  One video stream is a 1.7 version video stream and the other is an earlier version video stream.  These double cross-compatible video streams also cause Camfrog client 1.7 to use more CPU resources and it causes people hosting Camfrog Servers to send out twice as much bandwidth.

We have given Camfrog Mac users since July (5 months) to upgrade to Camfrog 1.7 and we feel now is the right time to ask all Mac users to upgrade.  If you are having technical problems with 1.7 please report your problem so we can fix it as soon as possible.

Virtual Gifts Bug

Wednesday, November 12th, 2008

This morning we are having a temporary technical problem where some virtual gifts are missing.  We are working on solving the problem as soon as possible.  Sorry for any inconvenience.

Service Announcement – Possible Downtime October 14th & 15th

Tuesday, October 14th, 2008

Camfrog may be temporarily unavailable for a short time period on both October 14th and 15th.  The temporary outage will probably occur around 9PM PST on one or both of these days.  We are upgrading our servers to keep Camfrog hopping.

Thank you for using Camfrog.

Service Announcement – Possible Downtime September 30th

Tuesday, September 30th, 2008

Today sometime between 7PM-11PM PDT all Camfrog servers and bots will temporarily become disconnected from the Camfrog central server.  At that time the Camfrog client, server, and bot login process may be slow or completely unavailable.

This temporary outage will occur due to an upgrade of our servers.  Thank you for your patience during this short down-time.

Sincerely, The Camfrog Team

Service Announcement – Possible Downtime August 21

Thursday, August 21st, 2008

Camfrog may be temporarily unavailable today between 3-5PM PDT due to server upgrades.  We apologize for any inconvenience.

System Upgrade Today & Possible Downtime

Monday, July 14th, 2008

Today, July 14 at 3PM PST we plan to do a system upgrade.  This system upgrade will cause Camfrog to have under 15 minutes of downtime.  We apologize for any inconvenience.  This upgrade should help us avoid having any unexpected downtime or outages in the future.

If you notice any problems after the upgrade please contact our help desk.  There may be a short time period where you can not sign on after the upgrade has taken place.

Thank you for using Camfrog and we hope this update will make Camfrog work even faster than before!

Camfrog Hosted Rooms Downtime

Tuesday, July 1st, 2008

The rooms under the “Camfrog Hosted” tab in the video chat room list may be temporarily unavailable for a short time on June 2nd.  This outage will occur between 7-9AM CST.

All normal user hosted rooms should be unaffected.

Website Server Upgrade Announcement (July 2)

Tuesday, July 1st, 2008

Camfrog will have yet another server upgrade the night of July 2nd that could possibly cause a temporary disruption of our website service.  If there is a disruption of our website service we expect it to last under 15 minutes.

If everything goes as planned there should be no disruption of Camfrog instant messaging or video chatting.

Website Server Upgrade Announcement

Wednesday, June 25th, 2008

Just like earlier this week Camfrog will have another server upgrade that could possibly cause a temporary disruption of our website service.  If there is a disruption of our website service we expect it to last under 15 minutes.

If everything goes as planned there should be no disruption of Camfrog instant messaging or video chatting.

Thank you for using Camfrog.