We have noticed a lot of people contacting our support team with questions or issues that are security related, and so wanted to just pass on a few security tips to help keep you safe.
1: Be extra cautious of phishing sites. Never enter your Camfrog account password in a website that is NOT camfrog.com – If you are ever suspicious of whether or not a website is genuine, you can Contact our support staff.
When clicking on a link in Camfrog you will see a URL Redirect page. If you see this page, that means the website you are going to is NOT a Camfrog website, and you should not enter your Camfrog account information there.
2: You should never share your Camfrog Pro activation code with another user. If more than one user logs in with your code, it will be deactivated, and we may not be able to provide a replacement, so be sure to keep it super secret.
3: Be careful when receiving files over IM. Sometimes people will try to send a virus or trojan disguised as a real file. Always use a virus/malware scanner to check any files before opening them. If a friend is sending a file, talk to them first to make sure it’s really them sending it.
4: Read more safety and security tips on our website: www.camfrog.com/help-security.phtml
If you come across an abusive user, you can find out more information on how to report that at our Abuse and Safety Center Page