Logon Problems

Having problems logging on?  We are working on it.

5:38PM EST Update: Still working.  Some users can logon but new users may be having issues.

6:25PM EST Update:  Logon is working but some users have lost some contacts.  Try signing on later and they should reappear for you.  Sorry for the problem, it was an unexpected issue.

6:30 PM EST Update: We’ll let you know when all contact lists should be working normally again.  It may take awhile to solve the issue.  Thank you for your patience.

6:54PM EST Update:  We’ll have intermittent outages over the next 48 hours as we solve the unexpected database problems we had today.  Any outages are unacceptable and we apologize for the downtime.  Thanks for your patience.

121 Responses to “Logon Problems”

  1. WiSpEr_WS1 Says:

    yes ,I can’t logging

  2. JD_Chick Says:

    I can’t log on either .. it’s very frustrating!

  3. Festler Says:

    yes, no log in on time ,,,,,,
    germany 09.59 pm,,,,

  4. Benjamin_Nicholas Says:

    Same here – signing on atempt 416 LOL

  5. Verify Says:

    i love cf :) i got pro kick when i go out with my dog attempt over 800 btw love cf hehehe

  6. CasperPL Says:

    Hi admin

    My friend before 1 hour ago ,he paid virutal gift. But no working in profile.Recevied email from shell, fine and he said paid 2 times.

  7. Dalnet Says:

    Yes I can’t loggin in Camfrog from TURKEY ALL. what happend problems ?

  8. ______40_ounces Says:

    nakampotaa.. giyang na giyang na ako sa camfrog… tapos sarado.. kung nde naman kayo isa’t kalahating gung gong camfrog… naka pro code ako yow!!! bumili ako nang code … serbisyo niyo ayusin nyo yow!!

  9. Cr42yn3ts74k3rs5 Says:

    Dalent,

    Camfrog said they are working on it to fix the issues.

  10. ArteMOouse Says:

    Admistrador a Prediction of stability in the system over Camfrog

  11. MeZuN Says:

    i hope camfrog can reach this problem immediately…

    We love camfrog..

    Camfrog Turkey User
    MeZuN

  12. Pearhead Says:

    Down in the U.S. now…can’t sign in as well. South of Chicago…

  13. edu Says:

    still we wait for fix this problem. what happened

  14. koeka Says:

    5 PM Eastern Standard Time USA…cannot log in..many many attempts

  15. Bryce Says:

    2:04 pm PST and still unable to log in…

  16. istanbullu Says:

    Neden bu tür sorunlar Türkiye ile alakalı oluyor bizim kadar bağlantı sorunu olan başka bir ülke varmı acaba.

  17. Mark Watson Says:

    Still not loggin in :(

  18. nicknackpaddywack Says:

    doh!

  19. cursed_kraut Says:

    Cant login since an hour and my bot cant either.

  20. Art Says:

    Cannot log in from New York, USA.
    Withdrawal symptoms kickin’ in.
    Might start chatting with and quizzing random people in the street soon.
    :/

  21. CASTMESS Says:

    Problem Not Login :(

  22. ViperBR Says:

    Hello World!

    Now, 06:28 Brazil Time, Can´t login ..

  23. 4Y4 Says:

    Me too Can’t login :(

  24. justme Says:

    Art, LOL!!!!

  25. justme Says:

    Art, LOL!!!

  26. Kismebeautifulxo Says:

    Booooooooo fix it already!!!!

    =[

  27. Dalnet Says:

    OMG OMG OMG WO_orld everyone people can’t login help help boss!

    HADİ millet amin amin dua edelim.

  28. scooby Says:

    22:39 south west england uk cant log on :( and bots wont log on ither :( im kinda board so im gunna grab a coffee :) hurry up tho theres only so much coffee i can drink lol

  29. Lee Says:

    WILL NOT LOG ON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  30. 4Y4 Says:

    can’t login can’t login can’t login??????????

    what happend :| :|
    PLz Fix it :s

  31. MaJorDan Says:

    (Uses this time to take a well needed bathroom break)…

    Is 2:45 PT …..Good luck CF BBIAB!

  32. Bull_Dog_ Says:

    189 ATTEMPTS TO LOG ON ….. New Or OLD USER SHOULD BE TREATED THE SAME … CAMFROG NEEDS BACKUP SERVERS

  33. Helia Says:

    I am having withdrawls hurry up and fix it lmao

  34. NoDrAmaUk Says:

    Can’t log in, so spending time in the real world watching rubbish on TV and my MSN has gone mad hahaha.

    Anyone for a game of Eye Spy???

    Pete

  35. babsie Says:

    no comment helia but this ……………………..aaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh i need my frog fixxxxxxxxxxxxxxxx

  36. NoDrAmaUk Says:

    Come on Helai and basie.

    Eye spy something beginning with E????

    Here’s a clue E _ _ _ _ _ round :)

    Pete

  37. babsie Says:

    earth lol

  38. Stephan Says:

    I cant login!!!! wwwwwtttttfffffffff !!!!

  39. NoDrAmaUk Says:

    Nope….

    Try again, sorry for spelling, hard with baby in one hand :)

    Pete

  40. esel Says:

    nie sorun yasıoz admin beyfendi anlamadım bide aciklamalari mailere atsaniz bi pro 90 ytl ama olmazkı tıcaret yabıoz mahkeme zaten kapamız saygılarımla umarım tekrarlanmaz :(

  41. Helia Says:

    word should be I cant Spell

  42. straightruck Says:

    Trying over 1000 times on 5 Machines and 5 ID

  43. babsie Says:

    error

  44. Springs Says:

    Still can’t log in, it attempt for few hour ago .
    Hope it will be fine indeed.
    NV, USA
    3.00 P.M. Pacific time

  45. Elbarto Says:

    Eyes going round

  46. NoDrAmaUk Says:

    OK here god how easy u want it!!

    E_ _ _ S Going Round!!!

    :)

    Pete

  47. Helia Says:

    Eyeroll

  48. Dalnet Says:

    OK,I’m going party and I will back come here……

  49. Helia Says:

    eyes how lame pete lol

  50. Ice_man1972 Says:

    Can´t log on.
    Portugal

  51. 4Y4 Says:

    Could not connect to the server. :s :s

  52. NoDrAmaUk Says:

    Congrats Helia

    *Claps*

    Lame but true!!!!!

    Pete

    Your turn!!!

    x

  53. bison_3 Says:

    here Lazlo, still cant log on…..:-(

  54. NoDrAmaUk Says:

    OK Helia gone to make tea and so has Basie, who else wants to play….

    HERES ANOTHER ONE…

    Eye spy with my little eye something beginning with S?????

    We all have one :)

    Pete

  55. Elbarto Says:

    screen

  56. _bloodygothfairy__ Says:

    hello all :(
    its 6:15 am already still cant log in :(

  57. Elbarto Says:

    s c r e e n

  58. bison_3 Says:

    hi Lazlo, still cant log on

  59. harris Says:

    I don’t have a go to camfrog, why??? please

  60. Kevin Jones Says:

    Typical of a centrally based service. Guess no R&D happened after all the client fees and server fees huh ? Rented server rendered useless…

  61. harrison__ Says:

    HAHA THIS IS KINDA FUNNY

  62. harrison__ Says:

    DONT KNOW WHAT YA GOT TILL ITS GONE

  63. Stephan Says:

    Hi, i am an old user and can’t login…. tried to create a new account but it didn’t work also

  64. angelic_demon Says:

    arrrrrrrrrgh… no log on…. well not on lappy. still logged on on pc.

    babsie…. tell wee paul… there’s an irn bru shortage….

  65. bison_3 Says:

    hellooooooo anyone there? I’m bored

  66. Stephan Says:

    logged in now!!! great

  67. Bull_Dog_ Says:

    abOUT TIME … BACK ONLINE AFTER 353 ATTEMPTS

  68. Verify Says:

    yay finally login but all lists offline :D

  69. Dalnet Says:

    yeah back camfrog thanks boss…..

  70. NoDrAmaUk Says:

    Screen is correct wel done!!

    Wooooooooot camfrog back, and rooms spamming my rooms already, dam I have missed Camfrog..lol

    Pete

  71. marlonius Says:

    in excess of 10000 tries and still no camfrog……. not happy:(

  72. scooby Says:

    humm im back online but it says my contact list is offline but when i locate the person there online :@( helpppppppppp

  73. inimitablo Says:

    Camfrog never fails! -The patience is the mother of science-

  74. baybottom Says:

    In Brooklyn, NY… Cannot logon to camfrog….Cannot speak to my m8s in the UK, Europe and US states… You guys got me hooked,,,, give me my FROG… PLEEZZZZZZZZZZZZZZ

    BAY

  75. baybottom Says:

    HI Lazlo, Fair, Tom,….. Where’s my FROG? GRRRRRR

  76. l3v Says:

    In morning Indonesia time (Arround 03:00), I have buy Virtual Gift and transaction is normaly until i do payment with paypal and succes.
    But the problem is virtual gift did not receive on nick name: oWo. After that i send email report with attachment from cleverbridege to cs@cleverbridge.com and helpdesk@camfrog.com but until now my email for report did not reply.

    I hope admin care about this….
    Thanks and Will waiting virtual gifts

  77. 7CK Says:

    I just up new room but wont appear in room list :’(

  78. l3v Says:

    In this day 03:00 Indonesia time, i give 30 point virtual gifts for other user nick name ” oWo ” but until now he doesn’t receive virtual gifts.
    I have payment from cleverbridge and succes, in normally never long time like this.
    I send email to cs-cleverbridge and helpdesk but until now im not receive reply for my report about that

    I hope admin care about this dosn’t not about loggin.
    Thanks and i will waiting virtual gift for my friends.

  79. Zoomshorts Says:

    Okay, by now, it is abundantly obvious that the “Upgrade” performed
    that broke the system, did not work.

    It is time to downgrade to the old version and restore functionality.

    A code ‘walkthrough’ is needed to find the bug(s) introduced during the
    ‘upgrade’. Trying to fix the new code will only result in spaghetti code
    and will introduce newer , more subtle bugs.

    Sometimes, downgrades are simply needed.

  80. bj_girl Says:

    Oh my god,.what happened i can’t log in about 27 hours,.waaaaaaa cf come to me coz damn i love cf so much…

    Plzzzzzz admin mwaaaaaaa

  81. __MZZ__KALB0__ Says:

    http://blog.camfrog.com/2009/07/15/logon-problems/

  82. clandestino Says:

    :@ = [gggggr mode on] who is spa…ehm… typing about \spaghetti\ here without invite me? [/off] :( ((

    well, i’m *hungry now :p

    btw now it appears that everything is back to work properly: login, contacts and rooms list too.

  83. antalya Says:

    virtual gift problem. Killa anywhere in this have seen a Gift of Vision. System Error Could?

    Here you can see how it is ;

    1. http://www.hizliupload.com/img/3356101.jpg

    2. http://www.hizliupload.com/img/8594132.jpg

  84. Hidden Says:

    All hail The lamighty ZoomShorts who would be happy if Camfrog made no upgrades and stayed as basic as say its competitors taking camfrogs edge away from the Video Communications Market leaving camfrog with no money and no service. Hence Camfrog closes and noone can chat on Camfrog.

    Conclusion shit happenes and we get over it. If everyone stoped complaining about the slightest problem and just used the program for what it was designed for which may i add is FUN and Socializing then maybe just maybe we could enjoy this Piece of Technology that superseeds its competitor programs out there.

  85. Zoomshorts Says:

    Hidden,
    Wow an AC or Anonymous Coward on Camfrog blogs! Wow.

    If people log into a broken system, especially new users, what does that tell
    them when obvious functions do not work? Riddle me that Batman.

    Allowing function crippling ‘upgrades’ to bother new and existing users is just
    less than optimal.

    What really needs to be done is to implement the ALLOW feature that Yahoo and MSN and many other chat sites have, whereby the user being added to someone’s ‘buddylist’ has to Approve that user adding them, otherwise the add is denied. It took 2 years to get the IM Catcher and Privacy feature added.

    Before we got even basic stuff, we got a new rendering system that expanded the basic video stream size from 50 KBPS to 90 KBPS in the new ‘Super’ viewing mode. We had virtual gifts, we got the ‘you do not need to leave the room’ to go private with someone feature. That allows your camera to continue to be visible to others in the room while you are in ‘private’ chat with someone. I would venture to say those are not improvements.

    Camfrog is going on six years old in October of this year, and it has improved, there is no doubt about that, but I contend that pushing out an upgrade that is broken, does less for Camfrog than deploying a functional upgrade.

    Almighty, there I fixed that for you.

  86. Antalya Says:

    It records the problem; rooms are unable to register the name. what is the problem? I wonder. “Camfrog Mediterranean region of Turkey Representation”

  87. marlonius Says:

    once again 30 attempts to log in, is this going to be a weekly occurence, getting tired of server problems cf, this is getting past annoying.

  88. Riad Says:

    Please i need you, i need too login ;-(

  89. bokek Says:

    i dont like camfrog 5.3…always disconnect……..:(

  90. _KRACO_ Says:

    After so many weeks, i think Camfrog engineers should be working 24/7 t o resolve this issue of users getting DCed or kicked or crashing however you wana call it. Its totally unacceptable for pro code users ( paid keycode ), and furthermore unacceptable for room owners. Some down time for software updates is a comon occurence and, in this day and age considered as not so dramatic. But the stretch of time Camfrog is putting us through, with no updated annoucement, with no news no where, and with the situation if not getting worse, for sure its not getting any better, shows lack of serious and respect for the patrons. You have a gold mine business without a doubt, you should know what customer service is and how to support your product/services… this is now a situation of ” get it done now ! ” I hope some alarms have been set off, and you will resolve promptly this annoying situation.

  91. admin Says:

    Kraco,

    We should have a new client out next week.

  92. jazireh Says:

    Hi admin;
    i install camfrog video chat softwear in my camputer but when i go to the nickname / password register and push my info in i see this problem “could not connect to the server.” in connecting.
    please help me who i can register nickname and password.
    i have invaled IP in my computer.
    thanks

  93. glory Says:

    my friend just bought a bot from camfrog and now he cant log the bot in. we tried it a several times but it always got dc after 5 seconds. what’s wrong with his bot????

  94. glory Says:

    my friend just bought a bot from camfrog and now he cant log the bot in. we tried it a several times but it always got dc after 5 seconds. what’s wrong with his bot???? please if u have answers with my question please send it to my email add thank you so much .. janicetoto@yahoo.com

  95. ladycougar Says:

    What is wrong got kicked out last night at around 9pm and still can’t log on and that is what we paid for. would be nice with some kind of information on camfrog if any servers are down.

  96. Bill Cabot Says:

    I have not been able to logon to Camfrog for the past 48 hrs. I have followed the tip given in “connection Problems” twice to no avail. What is wrong with your server?

  97. Day_off Says:

    Cannot log on for 2 days, what up?

  98. admin Says:

    Seems to be all Comcast users. Please ask Comcast what’s up.

  99. Day_off Says:

    SO what do we ask comcast?

  100. admin Says:

    Ask Comcast please.

  101. ladycougar Says:

    Well been on the phone with comcast they dont even know what we were talking about. My service person had never heard about camfrog and they never block anything like this. They are going to try to log in to camfrom from the mainoffice so more info is coming up

  102. Day_off Says:

    I have spoke with comcast, without a ip address of camfrog server or port addresses they are clueless as to where problem can be. Camfrog you must help solve the problem.

  103. admin Says:

    I was told by several Comcast users that Camfrog.com website would not load. In this case you just explain to them Camfrog.com is online, but you cannot load it. Is that not the issue?
    I do realize this is part of Camfrog.com. I thought maybe you were using a proxy or accessing the website at work.

  104. Day_off Says:

    We cannot log into the camfrog video Chat with our username and password, see the room list, or IM our friends. Camfrog.com is ok.

    The eyeballs keep spining and it says “camfog is logging in (x number of times)…….. ”

    If Comcast does not not have the video chat program and a username and password, they cannot and will not test it.

  105. admin Says:

    Oh, I was told Camfrog.com would not load by several Comcast users via email and on Facebook. They are complaining to support also.

  106. Day_off Says:

    Woring ok now, thanks

  107. Hamoooz Says:

    hi admin
    is the server still down for the middle east area as we cant login
    thank you for your reply

  108. Simon Grant Says:

    Cannot log into camfrog in Thailand for the past 48 hrs (14-16th August 2009). Working perfectly before that. Is the server down? Or are the Thai police blocking again?

  109. saioznik Says:

    wouldn’t log in…eyes spinning…repeating attempts…but no good coming out of it…thats in Jordan-middle east. whats up yooo?????

  110. justfknnasty Says:

    is there a new log on problem because i carnt log on plus site says invalid detales but when i get password resent its the same

  111. justfknnasty Says:

    anouther thing when i try logging in on the client i get invalid nic name and password but has above there right because when i resend i get right detales not only me having this problem im in uk a friend in usa having same problems

  112. starm Says:

    the problem is still exist in Jordan.

    i keep trying to log in but i cant

    i tried 300 tries for nothing

    please help us

  113. Howard Obey Says:

    Please help me why i keep getting this error???
    it said

    \Unable to open the camfrog IM databas. Trying to gain access to the database failed. The database may be already opened by another Camfrog client\

    I keep getting this every time i wanted to start my camfrog. I’m a pro user, but i never give my serial number to anyone.
    I tried to reinstall and use free camfrog, the msg still occur every time i wanted to start Camfrog program.

  114. MOBIMAK Says:

    Hi admin -28.hours still a’kent llog in plees help am love so mach CAMFROG———-Warning: You are not connected to the Camfrog central server.——–keti-25@hotmail.com

  115. John Says:

    Hi there.. I’ve been trying to just register with camfrog, but it doesn’t even allow me to do that… I tried with the nick names Raptor9 / Raptor9692.
    I get a “Cannot connect to the server” I’ve also tried uninstall and reinstall!
    Please help???!!!

  116. kaotec Says:

    hi! ican’t connect to camfrog. and also can’t connect to camfrogweb sites since 2 days.
    with my static ip of my original isp. but i succefull with an other public isp to connect but have a bad speed connexion.
    why the first ip of my first isp dosn’t succeed to conncect camfrogweb sites ???
    some peoples sayes that my ip is black listed ???
    what that mean ?
    what does i do to get connect with my first ip ?

  117. rahul Says:

    i can’nt login in this

  118. julius Says:

    My camfrog pro code is no longer valid and my screenname (misshightimez) is now disabled and i am having a problem loading cam frog on my other lap top. I was told that anyone in the room naughty little hotties an 18+ room that had color (i had red) had the same problem and i was never given any reason for this I paid full price for all the cam frog procodes that i own and am very disturbed by this turn of events what can you do to help me with this problem.

  119. thad byer Says:

    I bought my pro code Oct 27th and this morning it is not working. I have emailed support and help desk and have heard nothing for the last 6 hrs. WTF is the problem?

  120. Escolastico Says:

    Unable to open the camfrog IM database. Trying to gain access to the database failed. The database may be already opened by another Camfrog client

  121. setanta Says:

    My Pro account appears to have been deleted can you rectify this problem. I believed when I susribed it was a lifetime mebership but it now appears to have been deleted ?