Reporting Technical Issues
So far not a lot of users seem to be having problems with our new Windows Camfrog 5.3 client and our Mac client. That’s not good enough though. We won’t stop until our software is working perfectly for every Camfrog user on Mac and Windows.
If your Camfrog client for Windows or Mac is having issues it’s easy to report these to our support team. The sooner you send us your logs the faster we can solve your issue.
If you crash while using the Camfrog Mac client immediately start Camfrog again, then go to the “Camfrog Video Chat” menu and choose “Generate File For Technical Support”. Please include your email in the report.
For Windows instructions go to our FAQ page and click the link near the top that says “I am still having multimedia problems…” and it has detailed instructions on how to submit crash logs.
If you are having video problems with Camfrog 5.3 for Windows go to your Camfrog settings, then choose video and try switching to the old video rendering system. We would like to thank everyone who has taken the time to submit these logs to our support team.
May 16th, 2009 at 6:44 am
no pbm
May 16th, 2009 at 7:44 am
Yes, that is very bad, I am disappointed with 5.3 produce extremely FREEZE and CRASH and UNAFORTUNATELY, I am unable to set “Old Rendering System” or “Stick Video Windows” while the powerful freeze situation stops me. What do I do? I am back to 5.2.
Oh, NOOO, do NOT tell me about the update drivers for video cards, please? LOL
I am currently using:
Windows Camfrog 5.3
MS Windows XP Home
1GB RAM Memory
Mobility Radeon 9200 AGP by ATI Tech
DirectX 9.0c (4.09)
May 16th, 2009 at 10:39 am
@ Mysteryshopper
Uhh… why not try what this blog post said to do?
May 16th, 2009 at 12:49 pm
The teen block is annoying because i talk to alot of people that are not “teens” and it gets annoying having to add people i don’t want to add
May 16th, 2009 at 4:14 pm
Works perfect for me so far
May 16th, 2009 at 10:27 pm
The only issues I have had thus far is…I lost my cam 3 times and frog shut down twice. Thats pretty much it. I LOVEEEEE THE NEW FEATURES! Wow, you all really have been super busy huh? Lol anyways, I think its , simply put, FANTASTIC! You just keep making frog better and better and I love it. You know what we all have been talking about? We were hoping that you could make it like windows live where we can choose a skin right in the messenger or change the color of the messenger to any color we want, and use our own pics or graphics to make skins with it. That…Would be utterly AMAZING…I know you all are some SMART LIL COOKIES, so maybe one day huh? Love ya’s. Thank you to all camfrog Admins for the amazing upgrades thus far<333
May 16th, 2009 at 11:02 pm
My friend told me that Windows Camfrog 5.3 was very perfect, I’m waiting for the new version of Mac.
May 17th, 2009 at 5:21 am
Camfro_OG 5.3 at SUPERSTAR!.
May 17th, 2009 at 5:40 am
5.3 seems very stable to me. I like it a lot so far. The transition from 5.2 to 5.3 was clean.
May 17th, 2009 at 9:15 am
@ __DustinBowls__
Yes, The report along with logs had been sent and done.
(y)
May 17th, 2009 at 11:32 am
I dont know why i always got some problem with the new video rendering
nvidia or ati videocard
if i try to resize the cam its get pixelated
May 17th, 2009 at 8:49 pm
yes i have some issues with it i was trying to log on too another name of mine i tried several times to remember the password for this name and then when i tried to log on my husbands name it would keep saying connecting and still has been for the last 5 hours now i was wondering if i accidentally/inadvertently got his computer mac banned by trying to log on to my old name so many times with the wrong password and if not could you suggest what a possible problem could be or a resolution to this problem thanks for your diligent compliance
May 17th, 2009 at 9:03 pm
Thanks for the new version. Like the mouse over and other cool UI enhancements.
I have identified 2 bugs, not sure if its just me or everyone.
1) Loading of Room List takes a loot of time (approx 2min), and stalls all the windows in CF while the room list is being loaded. CF comes alive after the list is loaded. Although once it did not.
2) Anytime I join a room or use pvt.video chat the cpu usage slowly keeps going up and up finally it will swing between 100-90%, making the laptop so slow and i have to kill CF via taskmanager. Older versions were running on same laptop with same OS and same Hardware config.
Item # 2 is really Priority#1 bug for me.
My Laptop config is:
Dell Latitude D610/Pentium(M) 1.86Ghz / 2GB RAM
Thanks
Showid
May 17th, 2009 at 9:53 pm
@westerndragon
This is normal, especially if the room your in is using “classic” mode. I would suggest you try joining supercamfrog, in the camfrog tab. If you have adequite bandwidth you will find that when you resize the windows it will not pixalate.
May 18th, 2009 at 7:54 am
“Mike Says:
May 16th, 2009 at 12:49 pm
The teen block is annoying because i talk to alot of people that are not “teens” and it gets annoying having to add people i don’t want to add”
Precisely how do you know these people are not teens? Their profile?
People make fake profiles. Having to add people who appear not to be teens, may be caused by the owner of the software license, disallowing contact via the parental controls. Users 13 – 19 years of age are considered teens on Camfrog.
Often teens make false profiles and cannot guess the admin password the PC owner has set. It it really annoying OR is it working like it is supposed to work? Obviously, if this is happening, something is fishy, I cannot say on which end it is fishy. I do have my suspicions.
May 18th, 2009 at 1:17 pm
__DustinBowls__ Says:
May 17th, 2009 at 9:53 pm
@westerndragon
This is normal, especially if the room your in is using “classic” mode. I would suggest you try joining supercamfrog, in the camfrog tab. If you have adequite bandwid
I dont think is normal as if i use old rendering mode is FINE
May 18th, 2009 at 5:40 pm
hello
We have big prob in our zone Arab zone
more nicks disabled without any reason
and we don’t know what’s wrong with our zone admin
he never help or care us or resolve or problems
we must know him and talk directly with him to can help us
cos more users send e-mails to helpdesk@camfrog.com\nbut no any answer or resolving our problems
so we must know whom is our zone admin.
thanks for understanding ,
iSaF
May 19th, 2009 at 6:44 am
the Camfrog 5.3 is working perfect for me so far!
May 19th, 2009 at 8:16 am
well as i have pointed out before, the on screen icons got a bug ( i ve been emaling you):
They ignore the system settings for what should be considered “left/right mouse button”. In other words, if you use left handed mode for your mouse, they will still react to a click of the left mouse button, not of the right one.
May 20th, 2009 at 7:36 pm
Hello..
What happen with CF 5.3, after im install arround 36 hours much my ID/nickname have been DISBLED. My ID X4G with 152 points have been disabled.
I’m from Indonesia and I like help all user in my country with tell they about camfrog, i’m make camfrog more famous in my city but now all my ID disabled, how can they contact me.
I have server to rent, bot to rent, i sale VG and all item camfrog product on my website, but now they can’t contact me again and if im used new ID it so hard work….begin to add and tell they one by one.
If I have mistake please tell me…..or give me warn, so i can to change / repaired about my behaviour and i will say sorry because im just want to be on camfrog.
I send email to helpdesk@camfrog.com 3 time but until now im not receive / reply email.
I look CF 5.3 more nice and more perfect but why like this…….
May 21st, 2009 at 1:57 pm
Premesso che nel portatile uso window vista. attivando la cronologia im per 7 giorni mi sono accorta che con il nuovo camfrog se cerco di mandare un im va in crash il programma, si blocca e nel migliore dei casi si chiude. Disattivando la cronologia im x 7giorni tutto torna normale. Pensando che fosse un problema del pc ho spento tutto e riacceso, ma lo fa comunque.
Ho notato invece nel pc fisso in cui ho xp che spesso camfrog 5.3 va in crash da solo e si chiude all’improvviso.
Hi, I’m using Camfrog 5.3 on my notebook with Microsoft Windows Vista, I’m having my camfrog crashing or freezing when I check the “keep my history of at least 7 days” in Camfrog Settings, Hisotory of IM messages section. If I restart Camfrog leaving that option enabled and I try to send an IM Camfrog crashes again. Disabling the option camfrog goes back to normal. In another PC with Microsoft Windows XP I’m getting Camfrog crashing in unexpected way.
P.S. THANKS _ORACLE_ FOR ENGLISH SUPPORT
May 21st, 2009 at 3:49 pm
Well the issue all my clients and I have is really choppy audio lag, Cam freezing, When you shrink from the top left and right the cam runs away. put a user on ignore if they leave the room they stay on ignore but you can hear them but you can’t see the text.
thats what i’ve seen on the newest version
May 27th, 2009 at 11:49 pm
camfrog 5.2 keep tell me microsoft visual c++ library
rontime error how would i slove
May 29th, 2009 at 6:19 am
i cnt open webcam i dont no why? wat i will do……
May 30th, 2009 at 6:59 am
The Only bug that i found is that I cant Open the room List or i cant view the room user list, it still Only loading but without any information
May 30th, 2009 at 4:47 pm
sound still not working after downloading new version. Dell Inspiron 1720-Vista Business.
May 31st, 2009 at 5:08 pm
cant get on camfrog at all
May 31st, 2009 at 5:24 pm
loading room list freez’s my lap top… running 2.30ghz 200gb ram.. this sucks.. I paid 50 bucks for this crap ?
June 1st, 2009 at 1:27 pm
when ever i try to log in camfog i have an error !!You are not connected to the Camfrog central server!! wht do i do pls help.
June 1st, 2009 at 1:36 pm
I’m having trouble viewing cams. They will originally be sharp & clear then go blurry & pixelated after about a minute. I tried to uninstall then redownload camfrog but that didn’t help.
June 2nd, 2009 at 5:13 am
Since I installed the new version I can’t connect with CF , it brings me a general windows error and the video function becomes fully alterated till I reset the PC. And, the worst part is that the older version, formerly without problems, now has the same general error. I beg for a solution!!!!!!!!!!!!
June 3rd, 2009 at 6:50 am
i have a problem with camfrog,i need help, i can’t sign on and i have followed the instruction of help forum, but unfortunately, the problem is the same, i don’t know what’s the problem with camfrog 5.3 , please help me!
June 5th, 2009 at 2:17 am
guys i have a problem using camfrog new version i can’t view any friends video cam and also i can’t even chat at the public no more.need ur help isn’t my isp block this program? one thing more there’s an error when i post at public room that i need to upgrade to camfrog pro.ASAP response would glady appreciate guys pls do e-mail me for support on your side love your chatting program.
June 7th, 2009 at 6:26 am
I am having an issue with the private messages. I get a run time error report and then my camfrog crashes
June 9th, 2009 at 10:22 pm
Some rooms wont let me in. When i try to get in they will load for a few mins and then show a msg that says “could not connect to server. this server may be offline or behind a firewall/router”. 10 mins before the install of the new version those rooms would work just fine. Hope you guys help me. ty cya
June 10th, 2009 at 8:46 am
Here is the thing ! I wanna reinstall my OS but I wanna keep my IM history! How do I back my IM history ?? Could any Admins help me ????
June 10th, 2009 at 2:43 pm
i need make friend
June 10th, 2009 at 8:19 pm
Any Vista Ultimate problems with camfrog version(5.3.208) after the new sp2 is downloaded?? Freezes and the task mananger wil not close it period.
June 11th, 2009 at 12:21 am
I continuously get a Runtime Error stating the following:
Runtime Error!
Program:… Files\Camfrog\Camfrog Video Chat\Camfrog Video Chat.ext
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information.
HELP!!!
June 18th, 2009 at 10:19 am
I can’t sign on in Tunisia, please send me the causes (ban ip?!!!! why!!)
June 21st, 2009 at 6:00 am
Why can I not sign on?? Says logging in but nothing…I have left it to spin for like almost 100 attempts..wtf I have 5.3.215 and I have tried everything from disarming firewall to reinstalling camfrog. I have deactivated pro and reactivate. Nothing..what’s the deal. 2nd day of this
June 21st, 2009 at 9:16 am
hello. I was suddenly disconnected. How can I access the chatroom again? please help, thanks
June 28th, 2009 at 3:31 am
Hello people from the camfrog
Now we still work with the server version 4.2
But that versoin is work fine only one ting is not good
If 4.2 have more then 1400 users and alot people go out or in the room then 4.2 is goin to work very slow.
But if there are 2000 users in the room and the room is full 4.2 work good again.
So we think 4.2 cant handel so many connections add the same time
And dont tell it is my server the server is fast it is a
Intel Quad Core Xeon 3220 – 4 x 2.40GHz
1 x 250GB HDD
1 GigE (1000Mbit) port
Windows Server 2003
So that is not the problem we have more rooms on that server and there are good but not so big.
————————————————————————————–
And now some other thing about the cleint.
Now the Camfrog Toolbar looks verey good
And now in the new version off the cleint there most make the command’s like for ICE or Kermit
Then i am happy.
So that we not have to look all the time for that stopet tools like ICE and Kermit
Now ice is not work good it sucks one vista.
And also Kermit is only work in englich so german people or thai what ever there can not use it in there own language
Oke many thanks and i hope to hear someting soon about this.
June 29th, 2009 at 1:36 pm
This is the detail log for the controls.dll failure on my comp. VistaBasic, 4MB Memory, Quad Core.
Faulting application Camfrog Video Chat.exe, version 5.3.0.215, time stamp 0x4a3b18e5, faulting module controls.dll, version 5.3.0.215, time stamp 0x4a3b18b9, exception code 0xc0000005, fault offset 0x0000161a, process id 0xc10, application start time 0x01c9f76722f0f7af.
June 30th, 2009 at 3:19 am
Crash all the time like every 3 min “camfrog module stop working” since the new version this the worse one i ever had since i never have any problem on the old ver.
July 4th, 2009 at 5:17 am
i can not get in my names have been removed and its giving me one window .. i tried playing my cd but i got the same can u help
July 4th, 2009 at 5:13 pm
I dont seem to be able to access some rooms. Its telling me it cannot connect to the server. Some rooms work, some dont, and theres no firewall stopping it. can anyone help please?
July 6th, 2009 at 9:57 am
why my cf always disconnected from room whenever the ppl viewing my cam? it become unstable and lagged for a period time then disconnected from room.. and I should reconnecting to join that room again.. i’m really depressed with this problem.
for admin, what the best os and the components for the best results? pls email me. thanks
July 7th, 2009 at 6:38 am
Hi there,
I don’t use any multimedia features of camfrog, I use it just for text chatting, yet it still crashes with a runtime error (using windows here) a random points.
I know, it’s not a really helpful bug report, but it’s just annoying…
July 7th, 2009 at 11:59 pm
Dear Webfrog,
I am living in China and cannot update to the 5.3 version, cause the censureship is blocking the website. Is there an other way to do this…..
Thanks
July 8th, 2009 at 12:08 am
watz up guys.,
how to use kermit?’ im a new user of camfrog.,
can you help me guys.., tnx!!!
July 9th, 2009 at 3:12 am
Camfrog 5.3.215 (Windows) it updated ok but when I join a room it stopps responding and I need to quit to move on, this room could be from my list our from your room list same thing, I have uninstalled and rebooted and reinstalled it but still no good.
Cold you put a link out there to an older version so I can atleast catch up with my friends until we get this sorted
Thanks
PS, I ran under debug but I can not locate the report even if I search my whole drive
July 10th, 2009 at 2:40 am
I have the same problem as ov3r_it!!!
Can’t log on. Yesterday my 9-year-old nephew tried to get on my camfrog name with the wrong password multiple times.
Now I feel like camfrog has locked me out from logging on!
I could log on from a friend’s house, but not my house, not even on a different computer.
PLEASE HELP!!!!!!!!! AM I EVER GOING TO CONNECT TO CAMFROG FROM MY HOUSE AGAIN?????????
July 10th, 2009 at 1:28 pm
camfrog non actived ( how activing)
July 10th, 2009 at 1:32 pm
how activing camfrog
July 11th, 2009 at 3:07 pm
hi camfrog why i can’t create any nickname
tell me please
July 12th, 2009 at 2:46 am
The Owners of Nederlands live video chat room !
In the Dutch chat box CAMFROG! the owners as a kippie and tuttenbol of the Dutch room make their own rules! Without reason you get a ban !
fine i dont give a shit i will us a ip swits but wheee hackers wil terminate you pc end surver ! lurn to respect all people !!!!!!!
you whant to be big boss not respect people fine welcome to my world !!!
http://www.hackers.nl
u are juslessssssss put better owners in that box !
PS camfrog workers open your fucking eyes !!
July 12th, 2009 at 1:11 pm
u are juslessssssss put better owners in that box !
PS camfrog workers open your fucking eyes !!
July 12th, 2009 at 1:41 pm
How come I can’t sort by number of users in the new Mac version 1.9.2911?
Thanks,
Tom
July 13th, 2009 at 8:56 am
this 5.3 is garbage..5.2 works great…i receive error after error…my pc is new…it pukes when 5.3 is installed…why mess with a good thing?…this isnt yahoo crap we’re talking here..hadda screw with a good thing…ugh..i paid for this???…now i cant send files to people who have newer versions..features are disabled if not same versions…i don’t know what else to say but…you messed up a good thing cf..nice job..not
July 13th, 2009 at 11:41 pm
with 5.3 I keep getting signed off. keeps restarting and sometimes i get a runtime error. is it possible to go back to the old version
July 14th, 2009 at 11:16 am
Yes, that is very bad, I am disappointed with 5.3 produce extremely FREEZE and CRASH and UNAFORTUNATELY, I am unable to set “Old Rendering System” or “Stick Video Windows” while the powerful freeze situation stops me. What do I do? I am back to 5.1
July 15th, 2009 at 1:26 pm
Well 5.3 worked fine until i formatted my computer & reinstalled it after. Eversince ive been having server problems. Ive noticed i dont have the firewall window pop-up saying whether to “block” “unblock” “decide later”. So i do it manually, still doesnt work. I might get 5.1 i suppose, from wht ive heard its ALOT better running
July 16th, 2009 at 2:37 am
I installed the new camfrog 5.3 (215) and it works about ten minutes ca. and then the programm closes down… (on vista basic 64 bit – all updates on) , several times i had that problem, then i installed 5.1 again…
greetings teetrinker
July 18th, 2009 at 10:09 am
dunno why but since I used the debug option when running Camfrog 5.3.215? No issues running it now without debuging it. Wierd, but it is well seems to be just fine now. I run the same config teerinker cept i use the 32-bit VistaBasic.
July 19th, 2009 at 6:47 pm
wow how it changes so fast. Last night the controls.dll module crashed twice on me, and stupid was not in debug mode. I thinks perhaps a complete shutdown and restart comp helps. Not a simply restart. I have to see how it goes tonight. But is is still better than before.
July 23rd, 2009 at 12:21 am
i cant get video in the rooms i have vista 64 bit os with nortion
July 23rd, 2009 at 6:54 am
camfrog cant run on windows vista ultimate.
ive tried few times y i cant execute it.
August 2nd, 2009 at 9:12 pm
Hello
Admin ,
i need ask you for Camfrog Server 5.0 When working
What is the difference between the old version and the New version
August 4th, 2009 at 6:14 am
Hi,
I am running a Linux server and keep getting the room seemingly deactivated. When I register a new room it works for a day and then this in the logs:
[2009/08/04 15:48:04] threads: CS_INCOMING_THREAD stopped
[2009/08/04 15:49:07] Central Server: trying to reconnect…
[2009/08/04 15:49:07] threads: CS_INCOMING_THREAD started with tid 30385
[2009/08/04 15:49:07] threads: CS_SOCKET_THREAD started
[2009/08/04 15:49:38] Central Server: no response from central server
[2009/08/04 15:49:38] Disconnected from Central Server
[2009/08/04 15:49:38] threads: CS_INCOMING_THREAD stopped
[2009/08/04 15:50:40] Central Server: trying to reconnect…
[2009/08/04 15:50:40] threads: CS_INCOMING_THREAD started with tid 31785
[2009/08/04 15:50:40] threads: CS_SOCKET_THREAD started
[2009/08/04 15:51:12] Central Server: no response from central server
[2009/08/04 15:51:12] Disconnected from Central Server
[2009/08/04 15:51:12] threads: CS_INCOMING_THREAD stopped
Anyone can tell me anything that would be great, have emailed helpdesk@camfrog.com and never get an answer. This is on a registered version of the software.
August 4th, 2009 at 8:46 pm
hello there everyone, i wonder if anyone could help me. in fact i cant read my ims history as it is all encrypted, i have tried and older version of camfrog but it doesnt let me and its says the im database is newer for this camfrog version. any help would be appreciated ty.
August 5th, 2009 at 11:51 am
sir,
i have a problem with my camfrog.
everytime i log in, it doesnt respond.
i cant use camfrog @_@
what will i do??
im using windows vista sp1.
August 7th, 2009 at 11:01 pm
Can someone tell Why version 5.3.215 keep crashing all the time. every 30 mins or so camfrog crash
I need some answers Help!!!!!!!!!!
August 9th, 2009 at 3:13 pm
Hi there – not sure where i am suppose to ask this question as it seems virtually impossible to submit a techical question anywhere in the help section. I can even remember how i got here. Anyway my question is this. I would like to use a proxy server to log on to camfrog. Is this possible and if not, when will it be? I am a PRO user.
Regards
Bernard
August 9th, 2009 at 11:06 pm
I logged on Saturday afternoon without difficulties and the was gone for most of the day. Saturday night I could not log on and now it is Monday morning and I still can not log on. It just keeps loading without connecting. Says logging in but nothing…I have let it load for over 100 attempts. I have 5.3.215 and I have tried everything from disarming firewall to reinstalling camfrog. I have deactivated pro and reactivated. I tried earlier versions with the same result. Nothing..what’s the deal.
August 16th, 2009 at 7:18 am
i cant get connected to the camfrog , every time i try i get the message cant connect to server or it keeps on running without any result my nick name is ALEco please help me .
August 17th, 2009 at 3:50 pm
how do i active my chat room called chucksplace
August 19th, 2009 at 11:23 am
i just want to say to report these chatroom name IXiiXI__SUPER___CELEBRITY__IXiiXI these is belong to general it was into the list of camfrog chatroom, i would like to banned that chatroom, for not showing some respect of chatroom users, i hope as soon as possible we banned that room and there will not come back again, together that ip address who should used and create that chatroom account into general chatroom into camfrog, as soon as possible there will be work that sucess so that the chatroom into general list is what nice processing someday,
August 19th, 2009 at 12:35 pm
HELLO TO CAMFROG I JUST WANT TO REPORT ABOUT THE ROOM IXiiXI__SUPER___CELEBRITY__IXiiXI TOGETHER THE OWNER NAME 0_SUPER_RED_0 HE IS SO VERRY NOT GOOD TO BECOME THE OWNER THAT CHATROOM LIST INTO GENERAL IN CAMFROG, SO I WOULD LIKE TO BANNED THAT FOREVER THAT CHATROOM LIST TOGETHER THE NAME OF THE OWNER WHO CONTROL THAT CHATROOM LIST INTO GENERAL,
MORE POWER THAT YOU WILL DO IT MY WISH,,
August 19th, 2009 at 12:38 pm
hello camfrog, i would like to report and pls banned these room IXiiXI__SUPER___CELEBRITY__IXiiXI that was the part of general listing into camfrog chatroom, they didnt know how to handle into chatusers. someone red team was kicked out and then they didnt respect, so i want to banned that forever together the owner that room thank you so much and i hope you will do my wish.
August 21st, 2009 at 4:25 am
the new version 5.3 gives me a real bad vid ( my own aswell as the received vid) it’s all scrambled.
The old version 5.1 doesn’t have these problems
August 22nd, 2009 at 9:58 am
Technica I had the same issue when I used Vista. A few days ago I upgraded to Windows 7. So far so good. The issue with 2.3.215 is coming from the controls.dll file in the program. Just do what I did prior to Windows 7. Just go back and use 5.3.208 and all will work fine then.
August 22nd, 2009 at 9:59 am
Bernard yes you can use a proxy server to log on and such to Camfrog. Just make sure it is a decent one so you can keep your internet speed up.
August 23rd, 2009 at 5:13 am
hi anybody knows why all my ims history went all encrypted with this last version ? is there any solution to it
August 23rd, 2009 at 6:07 pm
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
ok firewalls and antivirus are off and nothing works.. no sound no cam they cant hear me or see me …whats the deal ..? ive tried it all i believe
August 23rd, 2009 at 6:25 pm
I spoke too soon in regards to not having any issues using 5.3.215 with windows 7 ultimate. I forgot that now when I got video sttings i get a popup that says my current configuation has to use the old rendering system. Not a large issue but I started to like the latest one with the option available on each users screen.
September 1st, 2009 at 5:46 am
I wan to use camfrog under a proxy server but it is not working.Plz any one tell how can i use it?
excellent.smse@gmail.com
September 2nd, 2009 at 8:04 pm
well you got my mobney and now it is impossible tpo sign on……..good scam guys…if yoy only do that to one out of ten then you folks get rich…..cramm camfrog up your ass I am tired of trying to sign on…… oh…go ahead and keep the money
September 17th, 2009 at 1:27 pm
Please help me why i keep getting this error???
it said
“Unable to open the camfrog IM databas. Trying to gain access to the database failed. The database may be already opened by another Camfrog client”
I keep getting this every time i wanted to start my camfrog. I’m a pro user, but i never give my serial number to anyone.
I tried to reinstall and use free camfrog, the msg still occur every time i wanted to start Camfrog program.
September 21st, 2009 at 11:16 pm
jaja, how to submit crash logs for windows client?
why no any german faq? cos i can set my client to german language too!
btw, who still have problems with camfrog 5.3.215? pls install 5.3.208 this build still woring fine, so many german friends have the same problems like me with this new build. u can download the 5.3.208 on: http://www.brothersoft.com/camfrog-26369.html
hope i can help someone who have the same problems.
nice regards from germany…
September 21st, 2009 at 11:47 pm
hey camfrog,
why delete my comment? dont like that i just want to help all who have problems with camfrog 5.3.215?
omg!!!
September 26th, 2009 at 1:11 am
People can see me but I can’t see my own video or other peoples video. All I see is scrambled pixels .. How can I fix this? I tired older versions of camfrog and video started working at about version 4 but then I can’t sign in that version because it’s too old.
September 29th, 2009 at 2:46 pm
I’ve noticed since the move to 5.3 that the new rendering engine comes across pixelated. I’ve gotten around this by using the older rendering engine.
My system is able to play high graphics games flawlessly at the highest spec, I’m not sure this is a hardware problem.
October 3rd, 2009 at 6:45 pm
how do i active my chat room called chucksplacehow do i active my chat room called chucksplace
October 4th, 2009 at 6:31 am
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
how to solve my problem?
TRhanks…
October 13th, 2009 at 3:40 am
Could not connect to the server.—–plees help mee
October 13th, 2009 at 6:18 pm
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
October 19th, 2009 at 7:26 am
How do disable firewall. to sign on.
October 19th, 2009 at 7:28 am
cant sign on how do get technical support you bunch of sons of bitches. assholes. etc. Disable firewall. asholess
October 19th, 2009 at 4:38 pm
In the newest version, across three different systems and two different OSes (from a P4 to a Quad Core, XP and Vista) I get Visual C++ errors about every fifteen minutes.
October 22nd, 2009 at 1:43 pm
james claud Says:
June 5th, 2009 at 2:17 am
guys i have a problem using camfrog new version i can’t view any friends video cam and also i can’t even chat at the public no more.need ur help isn’t my isp block this program? one thing more there’s an error when i post at public room that i need to upgrade to camfrog pro.ASAP response would glady appreciate guys pls do e-mail me for support on your side love your chatting program.
>>Same problem with mine. Is there anyone who knows how to fix this? I am using Vista HomeBasic. Is there a problem regarding my OS with Camfrog? I am in Dubai. Please respond. Much appreciated if you could help us with this issue.
October 28th, 2009 at 5:05 pm
i recently got a new pc and camfrog will not work on it. camfrog installs ok and opens but when i go to a room or video setting it restarts the pc. have turned off firewall and re-installed even earlier version, any ideas on whats causing these crashes????
November 15th, 2009 at 12:11 am
lately i am having trouble when i instant message someone. i can’t see the text i am writing but when i hit send it appears. aslo, i can’t see the other person’s reply even though i know they are texting, because i can see the thought bubble next to their name. this isn’t all the time with everyone, just resently i have been having this issue. please let me know if you have any information on the matter.
November 25th, 2009 at 6:52 am
I have just downloaded the latest version of Camfrog. I am unable to enter a chart room. Nothing happens when I click on the room, no bars loading, simply nothing. Anyone any ideas?
December 16th, 2009 at 9:29 am
i cant see other users live webcam this is the error anyone knows how to solve this prov.? “Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page”
January 11th, 2010 at 1:46 am
I dont know if someone reported already this problem.
If you enter the rooms using the new 5.0 BETA and (pop), after a while the green little eye disappear and you can not see who is watching on you. This cause some problems as you can imagine…friends asking why i dont look at them…It happens only with rooms using new BETA version and user using new camfrog version.
Next problem is, that normally friends are showing in green background. If this friend has the (pop) next to his nick, the green background disappear. I hope you will fix this soon…Thanks
January 16th, 2010 at 8:21 am
Ever since upgrading my camfrog pro I get error cannot find roomlist check path z:rommlist.html ssomthing
Please help
February 10th, 2010 at 11:17 pm
I’m receiving the following message when I enter any chatroom, “Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.”, this seem to block the video from the users. I checked my firewall and everything seem O.K
Please advice.
February 11th, 2010 at 11:23 am
I CANT VIEW MY VIDEO OR SHOULD I SAY ANY VIDEO AT CAMFROG HOW CAN I FIX THIS? ALL I CAN SEE IS A DISTORTED AND PIXELATED IMAGE IN MY CAM, COULD SOME ONE HELP ME?
February 13th, 2010 at 10:18 am
Dear camfrog,
the new server software 5.0 is corrupt. sorry for my bad english. the new sotware have a bug, some user can not in the room. the error is ” Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.”. this bug is not any time, its a lotterie. please dont disabled on 11.03.2010 the old software. thanks
please feedback to me