One More Try!
We gave it our best, but some rooms are still showing offline. We will have another server disconnect around the same times as yesterday to make sure everything is working perfectly. Sorry for the delay, and we apologize for any inconvenience.
Update: Everything should be working now. If you are having a problem please try restarting your client.
Update 2: Some users report their contact lists are missing or partially missing. Try restarting your Camfrog client. We are working on it right now. Hopefully it will be resolved tonight.
Update 3: We have been working through the night on this problem. At this time contact lists may not load at all or take a long time to load. We will continue working on the problem until it’s solved. Thank you for your patience.
Update 4: Everything should be functioning properly now. If you are having a problem please try signing on and off again.
January 13th, 2009 at 6:33 am
Good Luck!
January 13th, 2009 at 6:44 am
what time will the disconnect be and for how long ty
January 13th, 2009 at 6:46 am
that is OK ,and no worry got rest and wait
January 13th, 2009 at 6:53 am
Ok, what it interests is that everything is to work of normal form for good of all…
Best Regards,
Márcio Oliveira
Hosting PortugaNet.Com
January 13th, 2009 at 6:55 am
Same time as yesterday probably.
January 13th, 2009 at 6:56 am
OK!
Best Regards,
Márcio Oliveira
Hosting PortugaNet.Com
January 13th, 2009 at 7:10 am
i did not know what time it was yesterday that it disconnected and when it does disconnect would u know for how long it will be down. sorry to bug u admin
January 13th, 2009 at 7:23 am
To me now its ok !
All rooms Online
January 13th, 2009 at 8:09 am
Thanx admin! Everything ok this end for me now
January 13th, 2009 at 8:44 am
hope everything goes well everything on my contacts list seems to be ok most room s are showing online now but thanks again.
January 13th, 2009 at 10:35 am
it is all right here!
January 13th, 2009 at 10:53 am
hope it’s the last try!
more than half of room are offline
January 13th, 2009 at 12:26 pm
Rooms are all online for me:)
January 13th, 2009 at 12:55 pm
Most of the rooms on my contact list are still showing offline
January 13th, 2009 at 1:18 pm
i have problem contacts and rooms sometime and half offline :S
January 13th, 2009 at 1:56 pm
All online for me too
January 13th, 2009 at 3:05 pm
My contact/rooms seem work for me thanks
January 13th, 2009 at 3:32 pm
Yea mine have been showing as sometimes online and sometimes offline… but now some of my contacts have actually been deleted from my list… Most of the rooms I’ve added have been deleted as well.
January 13th, 2009 at 5:27 pm
Ok, I have been able to deal with ‘CrashFrog’ and updates and bugs up until contacts being deleted. That got the hairs on the back of my neck standing up and I’m a pretty friggin mellow dude. Come on CF…Someone around there need a hug or something? HUGS….now get back to work happy and PRODUCTIVE, Thanks
Peace
420
January 13th, 2009 at 7:34 pm
… My contactlist and room list is still jacked up
i only see 4 rooms online at a time, and only 10 contact online at a time
January 13th, 2009 at 8:00 pm
All was working on my desktop.
When I change to Laptop, and log with my nickname my contact list .. was EMPTY !!!!
Yes EMPTY !! .. Where is my contacts Camfrog (A) ahahahah go to the beach?
January 13th, 2009 at 10:29 pm
Admin,
The rooms are online but when the rooms reboot they do not show again on the favorite rooms list as being online. At times a user has to again reboot camfrog to see the rooms online again. Now I am also having a problem adding people and rooms to my list as well.
January 13th, 2009 at 10:48 pm
I had to redownload c/f totally and put my pro code back in . Alot of my contacts n rooms were deleted , but before this it wasn’t letting me add any contacts or rooms <<<this problem I have had more than once . I’m hoping that now I can add and if anyone tries to im me and it shows I don’t have them on my list , knowing that u was on my list before just send me a global or private in the room and I will add u back . Hope all my c/f friends had a Merry Christmas and a Happy New Year !!! All Year long <3 U all
January 14th, 2009 at 12:09 am
Good Morning!
Thanks for your informative email!
Best Regards,
Márcio Oliveira
Hosting PortugaNet.Com
January 14th, 2009 at 3:40 am
came in today and had gone more than half of my friends list and also in rooms
January 14th, 2009 at 3:57 am
Now, not only my rooms dont show online but the dont show offline either, they disappereared
January 14th, 2009 at 4:08 am
Hello Admin
Today Camfrog and went to some of my contact list and the room were excluded
regards
January 14th, 2009 at 4:47 am
i have lost 70% from my contact, and can’t IM on time , many rooms are show offline ??? cam not work in IM ??????
whats this ????
January 14th, 2009 at 5:09 am
Hello !
Not working, I lost 90% of my contact list including friends.
What is this?
January 14th, 2009 at 5:34 am
me too i have lost many rooms and many of my contact list what is going on????
January 14th, 2009 at 5:48 am
Hey Does anyone know whats going on as i know the rooms havent been showing up and it was all sorted yesterday but now they have gone off my added room lists and so has half my contact list GONE!!!!
Does anyone know whats going on with all this and is it going to get better or worse?
January 14th, 2009 at 6:11 am
pls help me
i need my contact asap from all over the world urgendly
January 14th, 2009 at 7:12 am
i still have major probs with rooms and friends list and as owner of 3 camfrog rooms this is making my job bloody hard please can u help me i have done a reinstall of frog a system restore all sorts and its still the same
it was fine this morning except for the rooms lists now i got no friends list only one or 2 on it its crazy
January 14th, 2009 at 7:14 am
Its so difficult check the status from more than 100 hosted rooms :S
Do you have a previous date, time, or position to us?
January 14th, 2009 at 7:14 am
and im sick of my parental controls coming on im bloody 56 for gods sake
January 14th, 2009 at 7:15 am
Nothing is working, no lists, no friends, no rooms online
January 14th, 2009 at 7:31 am
admin,
It is now 9:15 am Eastern standard time and i rebooted my camfrog and pc and now have all my favorite rooms vanished and many of my contacts are off my list too. What Happened?!? Will the contacts come back?? Will the rooms come back?? Or do i have to re add them??? please advise.
Thank you.
January 14th, 2009 at 7:55 am
i lost half of my contact list
help pls..thx and best wishs
January 14th, 2009 at 7:56 am
try removing the room or contact from your list and adding it again. this seems to work for both people and rooms.
January 14th, 2009 at 8:00 am
I think we really need that export/import tool for names and rooms….
January 14th, 2009 at 8:04 am
Just to let you know I turned on my PC this morning and loaded Camfrog… and half of my contacts are offline and so have my rooms.
So please can you fix it Admin (Y)
January 14th, 2009 at 8:08 am
i have reboot the client…….and now i lost more contacts and rooms
im confused now :s what can i do ???
January 14th, 2009 at 8:22 am
hey most of ya’ll are having problems with your contacts and rooms not showing online, i lost most of my rooms on my contact list and 75% of my contacts aswell.
Is this going to get sorted cos i dont want to be having to add everyone again and it happens again and also whats with camfrog client crashing when i leave a room, yeah im on the 5.1 not the 5.2 beta as i wont install the 5.2 untill it is stable, does anyone know when it will be stable?
January 14th, 2009 at 8:33 am
i have a strange problem lol its quite amusing
my contacts list is fine and my rooms are back well i think they are.
but i have a friend that i am addred to there visable list and when he imes me he apears offline.
thought i would let you know
January 14th, 2009 at 9:37 am
I experienced the same problem as 4nthony. Exactly. Everything appears normal otherwise.
January 14th, 2009 at 9:47 am
we still have the problem 70% of my contact list and rooms are vanished ! what is going on ???
January 14th, 2009 at 9:54 am
over 80% of my contact list has just been deleted!! how can i get this back???
January 14th, 2009 at 10:03 am
Strange. We will figure this out as soon as possible. Engineers are working now.
January 14th, 2009 at 10:31 am
I see all room offline.
January 14th, 2009 at 10:41 am
Some of my contacts and room lists are missing!
January 14th, 2009 at 10:42 am
rooms all offline :d
January 14th, 2009 at 10:42 am
Also I suggest that the import/export tools should be created as there are tools from MSN.
January 14th, 2009 at 10:42 am
Still not working.. Can we have a estimated time this work will be completed please?
January 14th, 2009 at 11:15 am
Take your time!. Non Stress
January 14th, 2009 at 11:21 am
username highwaygirl, when I signed on today, more than half of my contacts were missing and those i’ve tried to re-add, I can’t, they don’t show as offline or anything.
January 14th, 2009 at 11:39 am
I was kicked off camfrog and then when i was finally able to get back on all but 3 of my rooms was removed from the lists. My friends list is fine.. Its the Rooms thats disappeared. Im sure you have heard the same thing over n over… Will u please tell use when its all corrected so we can Download the Right Version. Thank You
January 14th, 2009 at 11:48 am
I myself am not having issues with my contact list or favorite rooms but just in case something goes wrong I have taken this precaution.
I have copied the names in my contact list into a word document by using screen capture. To do this go to the top of your contacts list (be sure this this window is the “active” window (blue top) and hold down the ALT key and press the PRINT SCRN key (found to the right of F12 on most keyboards). Then go to a blank word document and right click then choose paste. Repeat this until you have copied all of your list into the word document.
January 14th, 2009 at 12:16 pm
Just an fyi I am getting IM’s from blocked people, it even says they are blocked still, but they are able to IM me. I unblocked them and reblocked them it seemed to work, them but thats no good…. :/
January 14th, 2009 at 12:19 pm
Ginger, I had the same problem. Working on it, thank you.
January 14th, 2009 at 12:20 pm
Restart Camfrog, then add the person to your block list again.
January 14th, 2009 at 12:24 pm
Still rooms and contacts missing when logging on in Mac OS X.
When i logon others see me offline.
But when I log on in windows (obviously not my first choice) everything seems ok!??
January 14th, 2009 at 12:26 pm
So all my stuff was working fine yesterday, and now i have only 12 people online and 4 rooms online. I have tried restarting the client several times, and no change.
January 14th, 2009 at 12:46 pm
oh my god all my favorites and friends not longer in my list.. whats wrong with the camfrog server ..damn .. i need the contacs
January 14th, 2009 at 1:18 pm
Still nothing…
HKEY_CURRENT_USER\Software\Camfrog\Client\RedGunner\ProfileInfo\Contact List2\Item
*replace RedGunner with your Camfrog Nick
Export all the values in there if you want to back it up…
January 14th, 2009 at 1:26 pm
just another update users are apearing offline when online
on privercy when not on privercy
invisable when not invisable
its all strange i say.
January 14th, 2009 at 1:31 pm
I started up camfrog then restarted and lost more then half of my room list… I get to re-add them now..
January 14th, 2009 at 1:32 pm
I don´t have list :S:S:S:S
All is empty now .. CRAZY
January 14th, 2009 at 2:38 pm
i been folowing all this mess and today not only room that have vanished from my list 18 out of 21 that is !!! but also half my contacts are no longer on my list at all what the hell is going on ive just had to add 20 in my own room god knows how many more are missing
January 14th, 2009 at 3:15 pm
After I upgrade. All my contacts and rooms are gone. Just want to let you know. So you will aware the situation =)
January 14th, 2009 at 3:32 pm
my most of my contacts have been deleted
January 14th, 2009 at 3:54 pm
My ENTIRE contact list is gone, and so is my room list. I’m an owner in a bunch of rooms, and my contact list contained A LOT of people, so this is causing quite some inconvenience..
January 14th, 2009 at 4:23 pm
Sad
January 14th, 2009 at 4:59 pm
be Patience guy’s there working on it.
January 14th, 2009 at 7:50 pm
CAMFROG CENTRAL SERVER GO WITH OUR FRIENDS TO A PARTY ON A BEACH .. THEY LL BACK SOON !
January 14th, 2009 at 8:46 pm
Well all the contacts are in my registry, so it doesnt make sense why they dont show up:S I hope Camfrog team fixes this so that the list isn’t lost forever. I need my contacts!!
January 14th, 2009 at 9:11 pm
SOME CONTACTS AND ROOMS MISSING TONIGHT , after reboot!! 22:11 PM JAN 14 2009
I reported earlier in the day that I didn’t any issues with my contact list or favorite rooms but NOW tonight logging in after rebooting my computer, a bunch of my contact are gone and also a bunch of rooms.
I hope you all took my advice and did what I did and screen captured your info. It will make it easier to sort things out.
January 14th, 2009 at 11:28 pm
lol i reinstall my windows .. i dont have th econtacs in registr
i hope alle comes back
January 15th, 2009 at 1:04 am
Yeaa so….i have had the same problem as most, firstly all my rooms was offline then they all dissapeared now 75% of my contacts have vanished lol
Still i dont think it’s affecting your profile page all contacts should still be visible on your own profile.. you can easily re-add them. . although it’s a pain in the A#% and more than likely they will get deleted again hahaha
If your rooms are still showing OFFLINE…just right click and copy the room name, delete the room & paste it to ADD again…it should be ok then.
GoOd LuCk
This should also apply with your contacts !!
And HURRY back SEVERS we MISS you * cries *
January 15th, 2009 at 1:39 am
It’s Tuesday 15 at 9:30 gmt+1 and part of my contact list and rooms contact list it’s missing lol, i hope u can solve this as soon as you can guys.
K i hope u can do something about it.
January 15th, 2009 at 1:40 am
Of course i do what u said in the post, but doesn’t work
January 15th, 2009 at 2:20 am
Good morning its 10.pm in germany , i restartet CF client and ALL contacts and ALL rooms show me offline ………..nothing to say
January 15th, 2009 at 2:44 am
Hey !! rooms and contacts missing.
January 15th, 2009 at 2:57 am
Hello we are now 2 day’s later, and i have got still the same problems, is there somebody who can help us?? i have this only by my green operator name, and not by my blue name! i hope there is somebody with the same problem has???? i’m a operator in the main room… so mayby cam IM me?? thanx for the helps..
Greets from the Netherlands..
January 15th, 2009 at 3:17 am
all my rooms show offline now.and i only got 3 contacts on my list. its getting worse
January 15th, 2009 at 3:36 am
Well It was working gret till this morning when I retsarted my cf and I lost most of my contacts and rooms. I restarted Cf client many times but contacts are still missing.
January 15th, 2009 at 4:36 am
I lost almost half my contact ‘n now i was added again n the problem finish.
But now iam restart the client to signin i look all of my contact n room list OFFLINE.
I dnt know again……
January 15th, 2009 at 4:44 am
wow all rooms and contact offline today what is going on and i lost more of my contact and rooms !!!
January 15th, 2009 at 4:50 am
My friends, room list of missing, please assist
January 15th, 2009 at 5:01 am
I upgraded to version 5.2.169 and still have a lot of rooms showing offline, if I delete them and re-add them then they show online but after I reboot they show offline again.
January 15th, 2009 at 5:02 am
Now no longer shows anything
January 15th, 2009 at 5:02 am
Everytime i sign off almost all my contacts are showing offline and all the rooms are offline….and i have to delete the names off my list and add them again. And then when i sign off and on…its the same thing again. Contacts just disapear off my list
January 15th, 2009 at 5:11 am
All contacts are offline here !
January 15th, 2009 at 5:15 am
Those contact which are deleted completely…..i cant add them back. Im clicking on the add button but nothing happens. And i cant even add my own room!!
January 15th, 2009 at 5:28 am
Been off camfrog for a few days now and this problem was happening then. Suprised to see it is still the same rooms and contacts offline. Hopefully it will get sorted eventually all I can say to my fellow camfrog users have patience these things aint a walk in the park.
Just a suggestion though things were working great until the latest camfrog beta version was released
January 15th, 2009 at 5:28 am
Last night when i logged on as many ppl reported lost some contacts and most of the rooms from my list. My own room was no longer shown so last night I re-added it and it seemed fine. This morning when i logged in it is still on my list but showing offline again even though i’m in the room right now.
January 15th, 2009 at 5:50 am
lool i cant add rooms or contact ! and the funny things my contact list apear full in my profile !
January 15th, 2009 at 7:35 am
The following command will backup all of your contacts (and other camfrog settings) to a file (CamfrogExport.reg in the root directory of C drive)
From the windows Start Menu: Run -> cmd, then enter (remove quotes)
“reg EXPORT HKCU\Software\Camfrog\Client c:\CamfrogExport.reg”
It’s not in a user-friendly format, but the settings can later be restored if necessary using
“reg IMPORT c:\CamfrogExport.reg”
and “notepad c:\CamfrogExport.reg” will let you see the raw information, including contacts, rooms, groups for each camfrog alias you’ve ever used on the computer on which this is run
NOTE: I do NOT recommend trying to use IMPORT after upgrading/downgrading versions.
January 15th, 2009 at 8:04 am
camfrog ok for me has bing for 2 days
January 15th, 2009 at 8:08 am
it is all ok now for me all my camfrog contact and rooms restored thx camfrog team !!!
January 15th, 2009 at 9:02 am
Seems to be mostly recovered.
January 15th, 2009 at 9:09 am
Hi,
All OK!
Best Regards,
Márcio Oliveira
Hosting PortugaNet.Com
January 15th, 2009 at 10:33 am
Back to normal here … waiting to see the next hours
January 15th, 2009 at 10:47 am
I got everything back… Thank you for work so hard!
January 15th, 2009 at 11:23 am
Its back now… lets hope it stays that way… all the custom names of my contacts deleted themselves… :\
January 15th, 2009 at 3:06 pm
ISSUES REMAIN
I signed on Camfrog today 13:03 01/15/09 after turning on my computer (cold boot) and all contacts and rooms were displayed. After some time, I was in “away” status and actually away from the computer, I came back and contacts were missing. hmmmmmmmmmmm 16:05 01/15/09
January 15th, 2009 at 3:53 pm
So far since updating my desktop to 5.2.169, my contacts and room list are back…. although my cam freezes when im in a room for some time.
January 15th, 2009 at 3:57 pm
Hey guys (and or gals) it works! Thanks for all the hard work!
I was using my profile page to contact my friends, I came in to suggest others do the same but hey it works so nevermind!
January 15th, 2009 at 4:20 pm
admin i hand users to day from 23:19 saying there lost contacts as i talled them to reboot pc all re add them al whet for all update to be done so all pls whet to admin have done all updates and thanks
January 15th, 2009 at 8:30 pm
I know you guys are working hard, but I still have yet to have my contacts load. (Still have only about ten) I’m slightly aggravated, but I know you guys are working hard. Hopefully this will be resolved soon.
January 15th, 2009 at 8:54 pm
Audio has a wierd hiccup with Camfrog 5.2. People’s audio has a momentary break.. as if the audio paused and resumed really quickly.
It is very irritating! Going back to 5.1 until 5.2 lag/audio issues are fixed.
January 16th, 2009 at 5:40 am
Some rooms I can not enter, please help, he showed Disconnected
January 16th, 2009 at 7:48 am
Fan,
5.2 has absolutely no room audio or video changes from the version before. Lag is caused by your network connection, or the network connection from the room you joined.
If you are having p2p audio/video problems please let me know more details.
January 16th, 2009 at 8:43 am
the new 5.2 version had/has problems for a few of us while in room for a time the cam drops to lurkers (our own)
a few of us had same problem there so all gone back to 5.1
also overnight in room had problems too the first time ever woke up and pc saying camfrog client needs to close( not enough memory) yet i have 4 gig and most was unused this happened 4 days on the trot back on 5.1 now and dosnt happen
i hope this is of use to you
martin
January 16th, 2009 at 8:48 am
There was a 5.2 beta that had the problems you mentioned, but the newest 5.2.169 does not seem to have this. Please download the final version from our download page.
Thanks!
January 18th, 2009 at 6:04 am
Camfrog 5.2 that you have set on your main camfrog site to download, well I downloaded it yet again guys, and This time my cam kept disappearing while I’m in the chat rooms again, and it shows my icon with no cam and places my nick down in lurkers…sigh…this is happening to EVERYONE with 5.2 Hope you get it fixed fast, I couldn’t take the frustration of it all so I uninstalled it yet again and I reinstalled 5.1 yet again. Love ya’s and appreciate all your hard work, the new features are great I’m still loving them and missing them now that I’m back on 5.1
January 18th, 2009 at 8:58 am
Hello
I yesterday my friend ,i give him Camfrog 5.2 installed and later on morning alone sign off ,login camfrog connecting 500,and too not wont loaded web camfrog.com…
What happen problem server central…
January 19th, 2009 at 7:16 am
I have been having problems lately in with private Cam2Cam chat. I am on Mac OS X, and when I try to invite, or get invited this error message comes up: The video chat failed because you are using an old version of Camfrog. Please upgrade to the newest version of Camfrog with one-on-one video chat improvements by visiting http://download.camfrog.com. – But I have the most up-to-date version for OS X. Help!
January 21st, 2009 at 3:23 pm
To me now its ok !
All rooms Online
January 21st, 2009 at 3:24 pm
Room No Open ^^
!
January 23rd, 2009 at 7:19 pm
Ok here goes i don’t know where else to post this so i’ll try here for the past month or more i have been having seriouse issues with camfrog and camfrog only i’ll be chatting in a room and after exactly one hour all the cams i have open close down go back into the main chat list then i lose sound. i exit the room re-enter it and the cams will all freeze after 30 seconds and i lose sound yet again. i have reformated my laptop, done numerouse virus scans a full system scan and even went as far as to buy another webcam and to no avail the problem still persist. I have written tech support they gave me the debug code but that doesn’t work properly for me either because the debug.exc doesn’t appear on my desktop as it should so i can send it back to them. this is very frustrating as i have used camfrog for 4 years with no problems at all. PLEASE can anyone help?
January 23rd, 2009 at 7:24 pm
I also have been having the same problem as the folks a few comments above mine with dropping into the lurkers list
January 26th, 2009 at 3:23 pm
its not 100& yet. CAMFROGSCOTLAND not showing on list.
February 16th, 2009 at 6:22 pm
Can someone erxplain to me why i’ll be in a room and all of a sudden my cam disappear, theni go into the lurker section? Also my sound will not work at times as well. This All started around 10:00pm est on Febuary 15, 2009.
March 11th, 2009 at 3:24 pm
I’m Thai in China, and why the room directory just show China (18 and 18+), no other regions shown? It just happended week ago.
How to fix it? and I’m not a pro user. Thanks.
March 13th, 2009 at 4:44 am
Any help will do?
March 18th, 2009 at 2:18 pm
This forum is useless!
April 25th, 2009 at 11:30 pm
I have asked for help with how to backup all my history about IM..
Is there no any admins to help me ????
August 12th, 2009 at 2:07 am
well its has been like 5 days in row , No Contacts hve been added lol So wat shall i do this is first its happned for me about been like years on frog kinda annyoin..plz guyz help or fix it..still doesnt work for me..Only been with messy names so… i cant singed my old NickName.. n Thxxxx m/
September 7th, 2009 at 8:15 pm
First of all i would like to thank you cf admin for giving us a room pinoy comfrog in the main room of comfrog. All filipino users of cf are very much indebted to you, It is the only room in the phillipines zone where you can have respect to one another and follows the comfrog (TOS) Under Cf Admin. At last we have a well respected filipino room that we can rely on. Me and my family Enjoyed the room because It is a all ages room.It change our lifes and we were great to have many filipinos and foriegn friends. But all this crumbled in an instant. When you scrap the room out of comfrog. I understand that some users complain about this room thats why it was scraped out of cf. I respect Your desicion Its An admin Prerogative. But sir mam may i point out some things that change our lives again.Thank You for giving us Comfrog Asia my complain is if your a non pro user you can not view a cam because your in the phil zone and secondly it is a multi lingual room so you cant understand users in the room not like in pinoy comfrog we understood each other, and i can view cams without a pro .So i have to go back to the phillipine zone to view cams and understand what they are talking about. in my dismay upon searching for hours for a room that carries comfrog TOS I cant find one.So please bring back Pinoy Comfrog so i can experience the decency that CF gave us a wholesome room with my wife and kids. This is the dilema of 10,000 decent filipino are experiencing right now at comfrog. And I Thank God That he gave us Comfrog in our Lives. Thank You
Mgd12
September 18th, 2009 at 11:47 am
Yeaa so….i have had the same problem as most, firstly all my rooms was offline then they all dissapeared now 75% of my contacts have vanished lol
Still i dont think it’s affecting your profile page all contacts should still be visible on your own profile.. you can easily re-add them. . although it’s a pain in the A#% and more than likely they will get deleted again hahaha
If your rooms are still showing OFFLINE…just right click and copy the room name, delete the room & paste it to ADD again…it should be ok then.
This should also apply with your contacts !! GoOd LuCk
And HURRY back SEVERS we MISS you * cries *
September 23rd, 2009 at 6:09 pm
aright so i seem to have fallen prey to this common problem with cf and im none to happy about it! im the happyest person around and this makes me frown i cant add any people to my list they dont show up if i add htem or rrooms im currently running camfrog 5.2 i know your going to tell me to upgrade to 5.3 so let me reply to that righ tnow ic ant run 5.3 because every time i install 5.3 and open the program it never even gets to the login screen i get Error camfrog cannot be started etc or runtime error someting like that so ive given up onthat version completely. can someoen please help me fix my camfrog so i can keep what little sanity i have left!