Contact List Problem?
If you are having a problem with your contact list please exit and then restart Camfrog client. We just upgraded our servers and your connection to our database might have been reset. Restarting Camfrog client should solve the problem.
If it does not solve the problem please post your nickname here or contact the helpdesk and include your nickname and a screenshot of what you see.
Thank you for your help.

January 8th, 2009 at 7:14 am
If your room appears offline under your Favorite Rooms, use the follow instructions:
1 – Open your friend list;
2 – Select the option JOIN CHAT – Button located at bottom side;
3 – Type your room name and Nice Fun.
Other choice is using the Room List and search your room manually.
January 8th, 2009 at 7:24 am
There are still a lot of issues with this. I’ve been having issues with my SN: BUIC. I’m in Thailand, and I know a lot of my Thai friends are having the same issues. I’ve uninstalled, rebooted, installed again and again, yet both my contact list and rooms list are just offline.
Justin
January 8th, 2009 at 7:28 am
We are working on it, thank you for letting us know.
January 8th, 2009 at 7:33 am
I, too, face the same problem tried to re-install the Camfrog but to no avail, where they found the same problem
I would like to rectify this imbalance, and thanks
January 8th, 2009 at 7:34 am
http://img218.imageshack.us/img218/6531/20090108144710nz9.png
i have problem’s :S
January 8th, 2009 at 7:41 am
It´s strange but works
Tip number 2:
Your room appears offline? Don´t worry .. Double click on (on favorite list) .. and Join :d
Its works ..
January 8th, 2009 at 7:57 am
all my room and contact list are offline too ! lool
January 8th, 2009 at 7:59 am
The problem is going on
January 8th, 2009 at 8:01 am
The problem is not to enter the rooms,
but in the chat with friends, so that can not read what I wrote to them in private
January 8th, 2009 at 8:25 am
yes they cant recive my private mesages !!!
January 8th, 2009 at 8:29 am
i have same problem to, i hope to resolu this issu quikly
January 8th, 2009 at 8:33 am
I too have lost my contact for my friends list, and I am also unable to IM anyone. People do not receive my IMs at all. Its only for this screenname, my other screennames they seem to work fine. Thanks
January 8th, 2009 at 8:44 am
I am haveing trouble with my friends list .everyone shows off line and when i’m in private no one on my list cam chat to me .
January 8th, 2009 at 8:47 am
The nickname ViperBR is 100% unable to use.
The friendlist is total offline , room list too .. and can´t IM
January 8th, 2009 at 8:52 am
u can save your list from regedit
[HKEY_CURRENT_USER\Software\Camfrog
right click and export
January 8th, 2009 at 8:54 am
Why don’t show my room in Favorite Rooms?
My room name : 010_CHINA_010
Thank you!
January 8th, 2009 at 9:07 am
The nickname Napoletana20 is 100% unable to use. Other Nick has room list out.
January 8th, 2009 at 9:12 am
all my contact is clear :’( http://img132.imageshack.us/my.php?image=do8tj1.jpg
January 8th, 2009 at 9:14 am
Mine does not load does not show anything online or room’s I have restarted 6 times today already
January 8th, 2009 at 9:15 am
Why don’t show my room in Favorite Rooms?
January 8th, 2009 at 9:21 am
all my contacts show they offline i cant im them back.also my room shows it offline but its not.
January 8th, 2009 at 9:24 am
our contakt list is not working,,,,we restarted computer and client 5-6 times now.. we hope it will run soon..//cplswe
January 8th, 2009 at 9:26 am
IM is not working to….//cplswe
January 8th, 2009 at 9:38 am
Working on it, thank you for your reports.
January 8th, 2009 at 9:42 am
Do not see my contact list live or favorite rooms. Have restarted the client several times and this did not solve the problem.
January 8th, 2009 at 9:54 am
My list dont load,nothing is loading babsie do what u need to do!!!!!!!! or Helia do it,or camfrog technical support do your job, we in need of camfrog fix…..lmfao……:P:P
January 8th, 2009 at 10:02 am
User Name : Chi3zZsHipZ and Chi3zZsHipZz
no show list
January 8th, 2009 at 10:43 am
i have done all as said even reinstalled camfrog but i have not a single contact online nor any room online
seeing as i host 15 rooms this is a huge problem for me as i will not know if any room has a problem
thanks martin
January 8th, 2009 at 10:54 am
all my contact list in online no offline
THX CAMFROG
January 8th, 2009 at 11:16 am
My friends and fav-rooms are all off. With some of my friends i can IM with others not.
January 8th, 2009 at 5:11 pm
Contact List Problem still continue to work isN’T it is no ? Users complain take continuous.
http://img352.imageshack.us/my.php?image=42792924ig5.png
January 9th, 2009 at 5:19 am
some rooms show and some dont:S if i restart they are there again but disappear slowly.
January 11th, 2009 at 6:17 am
The contact lists are still messed up…And I’m still getting a million Error Report Modules daily. Hope you get these glitches out soon guys. Love ya! Hugs<333
January 11th, 2009 at 7:03 am
my room offline and restart wont work but still offline and all room some time online few room work that all ..
January 11th, 2009 at 3:51 pm
Hello I am a co owner of the gay_rainbow_chatroom, our name and several other chat room names are still coming up listed as off line. But when click on the name I can enter the room with no problem. Since this problem has been going on our room numbers has gone down because no one thinks we are online. Please is there something that you can do to fix this issue on Cam Frog
Thank You
Thepapichul
January 12th, 2009 at 3:38 pm
I understand this is a issue but why is it taking so long to fix, this bug has been in affect over a week now and half of rooms on people favorites are marked offline and there actually not offline.
It not only affects rooms it affects users not knowing of these problems!
You know Camfrog just doesnt care anymore and this issue should be dealt with as a serious issue *TOP LEVEL*
I see PAP always on line saying in his comments that hes got over 2000 emails ( whats the joke ) he is the programmer and your going to tell us that nothing can be done since hes online almost 12hours a day !
If PAP cant fix the problem, Hire A C++ PROGRAMMER Someone Right now with all the money that CAMFROG GENERATES PER DAY from all the users like myself Get The JOB DONE MR TOS aka JOHN OF CAMFROG!
January 14th, 2009 at 7:51 am
Report for Admin…….
Ihave send Mail (screenshot list)
Now All My Contact & Room List has gone.
Please help !! Thx
January 14th, 2009 at 10:27 am
yah all my contact list gone to
what the fuck is happening camfrog ………………..
camfrog fucks up again
January 14th, 2009 at 10:37 am
My contacts have mostly gone and my rooms ive had added…..
heres a screenshot of me rooms bit
http://img232.imageshack.us/my.php?image=screenshot1ja2.png
plus i have like 80 outa 260 odd of my contacts
WHAT IS GOING ON!!
January 14th, 2009 at 11:28 am
Same problem as the rest,
250 contacs disapeared over night
19 rooms disapeared
thank you Helia for giving me the link to this forum
HELIA was the only 1 that was on my contact list that answered my message this afternoon since i dont have anyone else added cause of this issue or bug
Hope Camfrog can fix this problem soon.
thank you
February 26th, 2009 at 10:06 am
Camfrog kann keine Verbindung zu den Videostreams in diesem Raum herstellen. Überprüfe Deine Firewall/Antivirus-Einstellungen oder besuche die FAQ-Seite von Camfrog.
March 11th, 2009 at 12:17 am
big big issue here about this new camfrog geographical zones… i am from the philippines and 4 days ago, i was enjoying roaming around each zones from asia to north america but now i dont know what had happened because if i’l click on the room lists, the only zone that exist is the Philippine zone… this is not fun anymore… no way i can go to china, thailand and european zones anymore… it reallysucks bigtime because iv been playing camfrog for almost a year now… boooooooo
March 18th, 2009 at 2:41 pm
I’m Thai in HK, now I can only view “China” rooms..It happended almost 2 weeks.. If you have money issue to get people to buy your Pro package, pls do not say “camfrog is free forever.!!!”…I feel like being tricked.
March 25th, 2009 at 3:46 pm
I cannot send multiple emails from contact list – it will not go
to the draft.
How do I fix it?
March 25th, 2009 at 3:47 pm
I cannot use the contact list
March 29th, 2009 at 8:58 pm
After upgrading to 5.2 i am unable to view cams. My cam and cams to be viewed are distorted. Can i install the previous version?
Thanks for your help
March 30th, 2009 at 7:26 pm
Camfrog kann keine Verbindung zu den Videostreams in diesem Raum herstellen. Überprüfe Deine Firewall/Antivirus-Einstellungen oder besuche die FAQ-Seite von Camfrog.
April 25th, 2009 at 4:32 am
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
what cai i do???? plis help….. :’(
May 5th, 2009 at 3:45 am
i use camfrog 5.2 but video chat room zones only “china” . i can`t move to asia,thailand,uk, and other. pls help me out this problem
May 24th, 2009 at 9:20 am
i have problem in my camfrog video and chat,, everytime i log in my video will not appear and i can not send message in the chat box..even i can not open the video… it just appear in the chat box.. NEED CAMFROG PRO FOR THIS CHAT..
June 6th, 2009 at 11:38 am
i am writing, be cause ihave a concern with regard to rooms divisions made recentely in africa.
for languages rerpuse and other issues, i9 feel that the changes made recentely is not adequate! for example:
africa should have countries from south of the continent such as niger, and far below that have languages as english and their dialects!
arab countries of north africa should be named as grand magreb! and this should include coutries like morroco, algeria,tunisia libya( they have the same dilects they speak french and arabic but i refer myself to their dialect understood between them!
middle east start from egypt as egypt although african country from north but considered as stated above, – moyen orient! speak arabic with classical something north african do use only in writing communication or admin and not every day life!
the chages made recenely to africa / middle east is defenit- no no!
geografically wron g i hope camfrog will take this issue seriouselly and remodify, as they hve left a lot people very unsatisfied!!- thx!
June 19th, 2009 at 2:05 am
i cannot view others webcam why .. pls help asap
June 19th, 2009 at 2:06 am
pls help solve the problems why i cannot view others webcam
June 26th, 2009 at 5:35 am
why the users of my room can’t get access to camfrog at all
i think algeria is banned
plz who got power to unban algeria you are doing big favour
i hope gonna be soon
respect
August 18th, 2009 at 3:08 am
When I enter a video room, a notice appears that says:
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
I haven’t changed any firewall/antivirus software setting till now.But it cannot work now while it was OK at the past time. Please help me to solve the problem, and mail to me.
September 17th, 2009 at 8:20 am
I got the same problem as the one before me.
“Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.”
October 2nd, 2009 at 7:38 am
I’m in China and i can open only chinese rooms!!!! also I can’t update camfrog here! any solution????
name : mondocorro74
October 4th, 2009 at 6:25 am
Camfrog is unable to connect to the video streams in this room. Please check your firewall/antivirus software settings or visit the Camfrog FAQ page.
November 4th, 2009 at 6:53 am
how do I access other countries ? I am located in Thailand and unable to access USA chat groups or any other country for that mater. Is this some form of cencorship ? Will Camfrog Pro make a difference ?
Thialand only lets you acess local rooms and no longer over 18 section .
Help Please .